
lauren eaglin
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This sucks, I tried eveything and it still have a black screen with purple outlines of the set. Whenever I try to scan my lego set I don't see the set on my phone. When I see someone else do it, the screen is clear and it shows the set. I suggest that you need to make this app compatible to all types of phones: iphone, android, apple, and etc. I've heard that people are having a lot of trouble manly with scanning the set. The scanning is the real problem of this app, this needs to be fixed asap.
27 people found this review helpful
LEGO System A/S
June 3, 2022
We’re sorry you’re having trouble with the app, but we’re here to help! 🦾 Just get in touch at LEGO.build/Service-GPlay with a little more information and we’d be happy to take a look into things. 🙂🔎 - Ekaterina, LEGO® Customer Service

Conner Wright
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We have the same issue everyone else is having with scanning. We tested on several Android and iOS devices only to get the same result. When the game opens the camera to scan sets, it has an outline of the set but the screen is black and the app immediately freezes every time. I previously rated this one star due to the lack of a cloud save feature (if you get a new phone or something else "drastic" happens you lose all of your progress, which is still the case). Now it's obviously worse.
53 people found this review helpful
LEGO System A/S
June 6, 2022
Hello there! We’re very sorry you’re having trouble with the app. We're aware of these issues and are working on a fix. Please keep an eye out for future updates! 🙂 - Jayare, LEGO® Customer Service

Jun D
I have the same problem. We try the ghost hunter play but we only see an outline of the play set and a black screen. We can't scan anything so the game never starts. Please fix this. We bought and built this set because the Hidden scenes has this extra interactive game play. But the game doesn't work on our android phones. Please help!
1 person found this review helpful
LEGO System A/S
July 14, 2022
We're sorry for the hiccup! 😕 Our developers have identified the issue and are working towards a fix. 🛠️ Please keep your eyes peeled for the next update! 👀 - Alina, LEGO® Customer Service