Contains ads
54.9K reviews
Content rating
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About this app

For Android 5.0 and above.

Find support for your Lenovo PC, tablet, smartphone, data center, and other Lenovo and Motorola devices. Quickly find solutions, view your warranty status and device information, optimize your phone, find your nearest service provider, check your repair status, and more.

Your ‘One-Stop’ Lenovo app

Lenovo Help can be installed on any Android-based device. You can even use our diagnostics and optimized features to troubleshoot issues with most of your Android devices, regardless of brand.

What’s New
• Have access to Lenovo product shop and services, all in one place
• Reorganize original Lenovo Support features
• Add a new 'Shop' section allowing users to explore, search, and purchase Lenovo products
• Integrate a unified Lenovo account in the new 'Me' section
• Update new UI

• Need repair? Use our Service Provider Lookup feature to find your nearest service provider’s contact information, as well as location information via Google Maps. Then use the app to open a service ticket (select countries and products).
• Check the status of your repair (select countries, PC products only).
• Check your device’s warranty status and update your warranty end date by scanning proof of purchase documentation and submitting to our agents (select countries and products).
• Chat with one of our knowledgeable agents from within the app (Lenovo smartphones in India only).

• Find solution articles and videos to help you use your device more effectively and troubleshoot problems. Provide feedback directly to Lenovo about the article’s effectiveness.
• Having an issue with your Android smartphone or tablet? Run simple or game self-diagnostics on each component to help you identify the problem. Test your display, battery health and temperature, touch screen, sound, cameras, Wi-Fi, GPS, Bluetooth, and more. Works on any Android device! Game tests are available on speaker and microphone tests only
• View important information about your Android smartphone or tablet, such as CPU, RAM, and storage usage, model and IMEI information, and software statistics.
• Access Lenovo’s Support website and Community Forums within the app.

• Now you can explore, search, and purchase Lenovo products in your app!
• Check our picks of Lenovo products and special campaigns
• Explore all Lenovo products by categories, brands and series
• Filter and sort by product specs to easily find exactly the product you need
• Browse a list of bestsellers and sales
• The shopping feature is only available in limited countries and regions. We're now working hard to expand it to more regions

My Account
• Log in with Lenovo ID to access your unified Lenovo account
• Your history orders and shopping cart
• Your saved products from Lenovo’s Support website.
• Manage your Lenovo profile, wallet, and address book

We welcome your feedback about our app!

Please use the "About" option in the main menu of the app or leave us a comment here to let us know what you think.

NOTE: We cannot respond to product support requests or product complaints through Google Play comments or our in-app surveys.

Permissions requested by Lenovo Help
• Phone: Identify your Lenovo device’s Serial Number and IMEI. The app will never make phone calls.
• Your location: Set your location to get relevant service options, run diagnostics on your GPS sensor, and find your nearest service provider.
• Camera: Run diagnostics on your camera(s).
• Microphone: Run diagnostics on your microphone.
• Storage: Cache solution article images locally on your device for faster retrieval.
Updated on
Dec 19, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
54.9K reviews
Rajen Jani
October 15, 2022
This is a terrible app. Seriously. On my Samsung S22+ it does not allow me to click on the "Add to Basket" so I cannot buy your products. The error message I get is: "The purchase quantity of the product has reached the upper limit". There is nothing obvious on the site that suggests that the item is out of stock. This is same on the Chrome browser ( third party cookies enabled) and the Firefox browser (private browsing mode). Then the screen on the app goes all grey and seems to freeze.
40 people found this review helpful
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Lenovo Inc.
October 18, 2022
Sorry to hear that you are having such issue! We recommend you to have our latest version of application for the best experience. Can you please provide us with specific detail like adding what exact product causes the issue? More information would be helpful to resolve the issue!
Zander Schoonover
January 14, 2023
Terrible sign up I just wanted to enter my own password but no I had to make one I would probably forget within a day then I tried to verify but my phone screen was not long enough so I tried tilting my phone but the app is locked in portrait mode thanks lenovo 🙃
4 people found this review helpful
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Ali Rizvi
October 12, 2022
Can you please fix this?, it's been more than a year, whenever try to look on deals, scroll, click, app gets stuck and you can't do anything except closing it. I want to see the deals but this isn't getting fix. I am on Samsung latest device. I can't imagine Lenovo official app is having an issue and nobody is fixing it. 😕
27 people found this review helpful
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What's new

Bug fixes and user experience improvement.