Why would a manufacturer make an app and product so complicated. It doesn't pair, at least not in the typically simple way, the flashing empties battery with no way to shut it off, and is overall user unfriendly.
Not worth what I paid I paid and got the app but it's useless. Supposedly there's a video but I can't find it. Nor can I find the manual. The FAQ aren't in English. I can't figure out how to use the app to send commands to the battery packs. What a waste of money.
App doesn't add much value. I returned the socks (not that great) but they got me for app anyway.
This app is functionally useless. It linked to my batteries once then lost the connection and I cannot reconnect. Tried deleting the batteries and re-syncing, tried uninstalling the app and re-installing. Tried to install an automatic update which would not install. Not only is it an insult to force you to buy a $5 app to get full functionality from a PREMIUM product but the app absolutely stinks. If you are considering buying Lenz heated socks so that you will have the functionality this app is supposed to provide, don't bother. I already returned one pair of socks thinking that the problem with the app was a problem with the bluetooth units in the battery packs but a second pair also performed the same. I'm using an Android 7.0 phone so maybe it will work on iphones?? Customer service is non-existent. The socks work great but you will have to use the manual buttons to control the heat and remaining battery life will remain a mystery. Truly pathetic.
This app should be free The most expensive socks ever should have the app included for free.
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