LEX Reception

LEX Reception

About this app

Access and update your LEX Reception live reception account on your Android mobile with LEX Reception Mobile. Our free app gives you a team of hand-picked, professional receptionists to help your callers around the clock.

With the LEX Reception Mobile app, your LEX Reception live answering account is always at your fingertips. You’ll be able to keep in touch with customers old and new from your own office, between client meetings, or anywhere you need to be.

With LEX Reception Android app you can:

-- View inbound messages taken by our customer service team
-- Access contact information of your customers
-- Receive notifications for both customer messages and team chats alike
-- Forward customer messages to your team via email/SMS
-- Add notes to a customer message for your team to view
-- Report a problem or an issue to the admin.
-- Switch to Chats to collaborate with Team on client messages
-- Archive messages for future use

Note:It is essential to have a live LEX Reception account to access the Android app

Ratings and reviews

This app works most of the time, yet there are times I do not receive notifications for new messages until almost 24 hours after the fact. Because this happens randomly, the app is an unreliable tool for staying on top of your messages.

MAJOR design flaw in the app: You cannot block text messages from a specific number.

Love the app! The only negative is that the people answering stick to the script, so closely that callers get turned off.

What's new

Bug fixes and performance improvements