Previous Version Better Previous version was better, always says not responding. I think weather slows it down and is inaccurate. Groups outages together that are located several miles away from each other. Cannot zoom in as much as previous version.
User UNfriendly! App is not user friendly. The previous app was much better and easier to use. The app does not work properly the majority of the time. Not an effective app for customers!!
Functional, but one-sided Fulfills it's purpose, but to be truly helpful, it should allow reporting of outages. One shouldn't have to go to the website to do that.
Great LG&E App Super helpful app. I can check outages all over town and view reconnection expectations.
Previous Version Better Now on my Android I'm unable to zoom in and find details about my specific outage when touching the triangle.
Little Storms Kill It It appears that the recent little pop-up storms are too much for it...can't seem to obtain information from mobile app
- Updated UI
- Updated maps and summary information
- Updated contact information