This is what we can expect from our government site/app. Please update the features and make it user friendly. No option of going back. No any option where I can see my LIC premium which I have paid already. Please thought from the user prospective then update all the things. And take help/learn from other private organisation.
Lic is lifeline of india but employees of lic is not giving so much attention to make the apps people friendly. In apps there is no such information about policy and other useful information. Login pop up is cheaper. I think govt should take proactive action to make the app use friendly as well as. Lic employees are only enjoying the salary....pls lic do something to put the information in a new way.
Guys have you ever tested the app installing in a new device? I installed the app after logging in got to see the policy number of mine after submitting a run time code only a white page appears and that page is rendered as a zoomable page ideally no app will have this settings. Mine is redmi note 4 please take a look from your side... Testing Team have you ensured full test coverage?
An app for name sake I already have a login to the web portal. When I tried to login using it, I am only able to view the policy. Not able to make any payments towards it. For making the payment I have to come out and go to Quick Service section where I am required to key in the policy number every time which doesn't work properly as well. Highly user unfriendly. Uninstalling..
Worst app ever seen, dont pay premium through it Every time you pay premium through it , it will shiw transaction failed and money will be deducted from your account. Whenbyou call customer care no one will pick phone and it will take you 15 days minimum to take refund from these people.
Don't if apps get released before proper testing. Is your IT department listening? This bad experience starts from login screen. If you have released another app please communicate. A lot is left to be desired. Don't expect this from a premier financial institution of this country. We trust you treat us better.
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