
Jim Kender
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April 2026, patch 312.14, fixed my problem finally, after a year. ---- March 2026, developer replied, i did all suggestions, still no working ---- per developer recommendation i uninstalled and installed again. did not resolve ---- May 2025, the app is broken. Can log in and view balance but when clicking on my account to view transactions the app crashes or reverts to home screen.
7 people found this review helpful
Central Bancompany
March 12, 2026
Hi Jim, we’re sorry the reinstall didn’t resolve the crashing when you try to view transactions. Please try restarting your device and confirming your Android OS and HSA Central app are fully updated. If it still happens, please call our support team at (833) 232-4676 so we can help investigate further. Thank you!

CJ Roe
pointless. app will NOT remember password in any form. fingerprint enabled expires every 90 days. unable to view any documents through the app, constantly pops up with "error - contact administrator" or reloads to the home screen. can't even view deopist history. junk. would not use if I knew there was a other way to track this info.
3 people found this review helpful
Central Bancompany
November 4, 2025
Hi CJ, we apologize for the trouble with logins, errors, and viewing documents. Reinstalling the app may help, but if you keep seeing problems, we’d be glad to walk through it with you at (833) 232-4676. Thank you for sharing this.

Kelly Hopper
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Separating HSA accounts out into a totally different app with different login credentials may be easier for Central Bank, but it is much less convenient for their customers. Update 4 years later: this app continues to disappoint, as I'm unable to view transactions in my HSA account. In other words, it's mostly worthless.
2 people found this review helpful
Central Bancompany
November 4, 2025
Hi Kelly, sorry you’re still having trouble viewing transactions in your HSA. That’s not the experience we want for you. Sometimes reinstalling the app clears issues like this. If it doesn’t, our team is glad to help at (833) 232-4676. Thank you!