Benefits by WEX

1.78K reviews
Content rating
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About this app

Keep tabs on all your benefit accounts by quickly checking your balances and details using our secure mobile app. With real-time access and intuitive navigation to all your important account information, our app includes the following features:

Easy, Convenient & Secure
• Simply login to the intuitive app using your same health benefits website username and password (or follow alternative instructions if provided)
• No sensitive account information is ever stored on your mobile device
• Use Touch ID or Face ID to quickly log in to the mobile app

Connects You with the Details
• Quickly check available balances 24/7
• View charts summarizing account(s)
• View claims requiring receipts
• Click to call or email Customer Service
• View your statements and notifications
• Scan product barcodes to determine their eligibility

Provides Additional Time-Saving Options (if supported or applicable to your account(s))
• File a claim towards your FSA and HRA
• Take or upload a picture of a receipt and submit for a new or existing claim
• View, contribute and distribute HSA transactions
• Pay bills from any account and add a payee
• Manage your expenses by entering medical expense information and supporting documentation
• View and Manage your HSA investments
• Retrieve your forgotten username/password
• Report a debit card as lost or stolen

Powered by WEX Health®
Updated on
Jun 17, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Financial info, Health and fitness and 2 others
Data is encrypted in transit
Data can’t be deleted
1.78K reviews
Jason Capriotti
October 20, 2020
Update- changing review to a 1 after seeing the number of complaints that are the same as mine. The app is fairly useful, but the login experience is not great. I value making account security an easy thing to use, and while I'm sure it's secure, there's two problems. First, it doesn't work with LastPass. Most apps do. Second, you can enable biometric authentication, but they seem to revoke it after a short period of time (not sure how long but I'd guess 90 days). This makes it almost useless.
20 people found this review helpful
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Jean Miller
August 11, 2020
Biometric log in doesn't work, password requirements are ridiculous, password reset doesn't work. Calling customer service to reset also doesn't work unless you're the primary account holder. I've been through the whole reset process more times than I can count. I'll finally get in, but once the app closes, you can't get in again. USELESS, and has been for about two years. It makes me wonder if there's an incentive to dbi if potential users just give up!
23 people found this review helpful
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A Google user
November 8, 2018
Klunky and low-feature, this app insists on forcing the tablet into landscape mode, uses the camera to take photos of receipts but crops the photos at random cutting off up to half of the receipt, displays or accesses very little of my account information, and crashes once in a while. The only way I have found to submit receipts intact is photograph them separately the upload from photos. Seriously, I know very junior developers who could do better.
10 people found this review helpful
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What's new

If supported and applicable, version 12.0 provides you with:
• Workflow Enhancement: Updated language for main workflows to clarify actions available on our mobile app.
• One-Time Passcode: If enabled, this provides the ability to get a one-time passcode via SMS, Email, or Alternate email address.
• Push Notifications: If enabled, opt-in to receive notifications for: Receipt Reminder, HRA Contribution Notifications, Debit Card Suspend/Unsuspend, Debit Card Purse Suspend/Unsuspend.