Amazing how they managed to make it even worse than I expected. Truly, a work of art in the field of how not to design apps. But I guess that could have been guessed from the state of their website.
Thus app is now super buggy and will not allow me to enter my passcode and once I did. It did not like my new password until i made it 20 characters would not take the 10 characters that is required. Usr to be a good app, now deplorable.
Overall a decent app to view and keep track of my FSA. However, I have one HUGE complaint. You cannot upload receipts through the app until after the "auto substantiation" doesn't go through. This has taken 3-4 months after the bill has been paid. So, I have to dig through months of documents to find the necessary receipt. PLEASE fix this so receipts can be uploaded as soon as the claim shows up. It is VERY frustrating in the current format. Thank you.
This company is ridiculous. It has a nice base app that is not usable. You have to have a receipt but you get an error with every picture taken. Camera roll does nothing. If you email them from the app you get a standard email back that you have to log in with a name and password to read. Of course you only know the app password. So frustrating.
App has worked decently until recently...trying to file a claim to reimburse myself and it keeps asking to select a dependant (which is already selected)! Tried calling the company and they said everything is working fine on their end and I should double check that I chose the correct dates! NO HELP! FIX YOUR STUPID APP SO WE CAN GET OUR MONEY!
Latest update is super buggy! Try to log in and look at messages and it errors out, asking me for my pin again. Then it continues to display error message everytime I try to log in after. Close out the app, log in again... same error. Can't do anything. Please fix immediately!
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