Horrible even after paying for service. The product and services are arcahiac, the reps tell me that they have limited access to my account detail a and cannot provide me full service. The HSA uses bellbank platform and has very limites capability to update status of a transaction. Investments cannot be made from the app, for that you need to go to the desktop version. The transaction request can take 5 business days to complete, what a joke. That after paying $2 every month for the services. I really expected more, however, it cannot do even the basics and reps do not seem to have training on the product as they had difficulty in understand ing what page i was and what i had done. Please improve your services and the product.
no longer supported, on mobile device, unable to speak with representative, excessive hold times.
Camera is inverted. So annoying to take pictures of receipts.
Very frustrating as it does not sync with thier own messages received via e-mail I have deleted and am trying to re- install and see if that works Been very frustrating!
This version is no longer supported, but update hasn't been released. App doesn't allow log in. FIXED PROBLEM.
App does not work. Says I don't have a network connection. I do. Lame to show that message when the app doesn't work.
If supported or applicable to your account(s), our app version 4.8 provides you with:
• Enhanced Consumer Dashboard functionality that includes all claims, expenses, debit card transactions, and HSA distributions in a consolidated view
• Ability to pay Explanation of Benefits (EOB) expenses
The Your Texas Benefits app is for Texans who have applied for or get benefits.