Lime - #RideGreen

Neutron Holdings, Inc.

About this app

You have places to be and people to see. Get there easily and on time with an emissions-free Lime e-bike or e-scooter!

START YOUR RIDE IN 3 STEPS
Step 1
Download the app, create an account and accept our terms and conditions https://www.li.me/user-agreement
Privacy Notice
https://www.li.me/legal/privacy-policy/

Step 2
Find a nearby Lime vehicle on the map (vehicle availability depends on your city and supply)

Step 3
Unlock your vehicle by scanning the QR code, entering the plate number, or by tapping a button on the app.
RIDE RESPONSIBLY
A safe community starts with riding responsibly. It’s important to remember the rules of the road before every ride. You should always:

- Ride in bike lanes, never on sidewalks
- Wear a helmet when you ride
- Park clear of walkways, driveways and access ramps
- Visit https://safety.li.me/ to learn more

#RIDEGREEN
Lime is on a mission to build a future where transportation is shared, affordable and carbon-free.


You can read more about Lime’s products and services, including how we calculate our prices in our terms and conditions https://www.li.me/user-agreement.

Ratings and reviews

As a first-time user in Cincinnati, I encountered issues with extra charges. Lime held an additional $5 on my account and I was unexpectedly charged $29.89 after 58 minutes of riding. Customer support offered a $10 refund, but I was charged an extra $10 on 09/06/2024. Despite weeks of emailing, the issue remains unresolved. I eventually got the extra $10 refunded, but not the original refund that was promised. This has been a frustrating experience with no phone support available.

I use it in Copenhagen. Riding is just like any other e-bile/scooter, but the app is terrible. Honestly seems intentionality bad. **Customer support is buried deep in the app so if something goes wrong good luck with that refund.** Plus can't see designated parking spot until you pay to unlock, then they're not very clearly displayed on map. Small, same color as bus/metro stops and covered up by the clutter of other available rides. I'm gonna start using other apps. Too much of a pain.