Lime - #RideGreen

Neutron Holdings, Inc.

About this app

You have places to be and people to see. Get there easily and on time with an emissions-free Lime e-bike or e-scooter!

START YOUR RIDE IN 3 STEPS
Step 1
Download the app, create an account and accept our terms and conditions https://www.li.me/user-agreement
Privacy Notice
https://www.li.me/legal/privacy-policy/

Step 2
Find a nearby Lime vehicle on the map (vehicle availability depends on your city and supply)

Step 3
Unlock your vehicle by scanning the QR code, entering the plate number, or by tapping a button on the app.
RIDE RESPONSIBLY
A safe community starts with riding responsibly. It’s important to remember the rules of the road before every ride. You should always:

- Ride in bike lanes, never on sidewalks
- Wear a helmet when you ride
- Park clear of walkways, driveways and access ramps
- Visit https://safety.li.me/ to learn more

#RIDEGREEN
Lime is on a mission to build a future where transportation is shared, affordable and carbon-free.


You can read more about Lime’s products and services, including how we calculate our prices in our terms and conditions https://www.li.me/user-agreement.

Ratings and reviews

Really obnoxious. The app randomly signs you out in the middle of rides, which cuts the power to the bike. And even when you've signed back in to the same route, which continued to charge me, the electric power never came back, so it was twice as hard to pedal. All of which happened after I bought a 22 euro pass, which you can't get any refund for. Would not recommend!

Constant customer service issues. The bikes don't lock or unlock reliably and they will not refund you the minutes wasted choosing a vehicle if you are using a pass. They also change the pricing structure regularly and instead of communicating that, they do it without warning and tell people it's a technical issue if they complain. So disappointing.

I found one at an intersection, used it for a five block trip, left it at another intersection, and had a very difficult time ending my ride. In app map was unreliable and could not track my location. The app did not show where parking zones were located. I took pictures, but that didn't work. It made me nervous that someone else could use it on my session. It took some time for customer service to finally end my session.

What's new

We regularly update the app to make your rider experience even better.

Love the app? Rate us! Your feedback keeps us running :-)

Question or suggestions? Tap Help in the Lime app!