Lime - #RideGreen

4.8
342K reviews
10M+
Downloads
Content rating
Everyone
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About this app

You have places to be and people to see. Get there easily and on time with an emissions-free Lime e-bike or e-scooter!

START YOUR RIDE IN 3 STEPS
Step 1
Download the app, create an account and accept our terms and conditions https://www.li.me/user-agreement
Privacy Notice
https://www.li.me/legal/privacy-policy/

Step 2
Find a nearby Lime vehicle on the map (vehicle availability depends on your city and supply)

Step 3
Unlock your vehicle by scanning the QR code, entering the plate number, or by tapping a button on the app.
RIDE RESPONSIBLY
A safe community starts with riding responsibly. It’s important to remember the rules of the road before every ride. You should always:

- Ride in bike lanes, never on sidewalks
- Wear a helmet when you ride
- Park clear of walkways, driveways and access ramps
- Visit https://safety.li.me/ to learn more

#RIDEGREEN
Lime is on a mission to build a future where transportation is shared, affordable and carbon-free.


You can read more about Lime’s products and services, including how we calculate our prices in our terms and conditions https://www.li.me/user-agreement.
Updated on
Jun 27, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
4.8
342K reviews
Kierra Long
May 24, 2022
Love the concept but the App and Lime as a whole are very unreliable. I've ran into so many bugs and issues with the app. - Being unable to ride on a designated riding trail, and the app tells me I'm in an unauthorized area, when it's actually not. Then having to either lock it up and waste the dollar, or walk it out of the area, all while the time is charging money. - I've been in situations where my phone service wasn't working great, and after I arrive to my destination, i couldn't end the ride using the app for 10+ minutes, getting charged the whole time. - Walking out of my way to find a bike, only to try and scan it and it tells me it's unavailable Overall poor, unreliable user experience and it often causes me more hassle than a convenient ride.
82 people found this review helpful
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Neutron Holdings, Inc.
May 24, 2022
Hello. Thanks for reaching out and we sincerely apologize for the inconvenience this has cause you. For us to better assist you, please feel free to contact us at 1-888-546-3345 or email us at ​support@li.me
Art J
June 18, 2022
15-20% of rides fail. Geo fencing is a mystery and doesnt appear on the map. Makes unlocking and unlocking a bicycle complicated and a 6-8 tap process. ID scan is awful. Takes 6 months and counting to verify. Been in touch with customer service 6 times. Would like to ride, but the poor software is the perfect barrier to a new customer. Hard to imagine how this service exists.
27 people found this review helpful
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Neutron Holdings, Inc.
June 18, 2022
We're sorry to hear you've had this experience. We will definitely take it into account to continue improving our service. For further support, please reach out to our support team at https://help.li.me/hc/en-us/requests/new and we'll gladly assist you. Lime 🍈🛴🛵
C
May 31, 2022
Very frustrating, inconsistent experiences. When it works, it works, but when it doesn't, forget about it. Some examples: intermittent CC declines; Lime Cash useless for and prioritized over Ride Passes; can't use one Ride Pass, then another without ending/restarting ride; the lock doesn't always unlock; app's miscalculated balances can end ride and leave you stranded (and even when their system effs up, customer support says "we will not be able to provide a refund"). That kinda says it all.
53 people found this review helpful
Did you find this helpful?
Neutron Holdings, Inc.
May 31, 2022
We're sorry to hear you've had this experience. We will definitely take it into account to continue improving our service. For further support, please reach out to our support team at https://help.li.me/hc/en-us/requests/new and we'll gladly assist you. Lime 🍈🛴🛵

What's new

We regularly update the app to make your rider experience even better.

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