Lime - #RideGreen

Neutron Holdings, Inc.

About this app

You have places to be and people to see. Get there easily and on time with an emissions-free Lime e-bike or e-scooter!

START YOUR RIDE IN 3 STEPS
Step 1
Download the app, create an account and accept our terms and conditions https://www.li.me/user-agreement
Privacy Notice
https://www.li.me/legal/privacy-policy/

Step 2
Find a nearby Lime vehicle on the map (vehicle availability depends on your city and supply)

Step 3
Unlock your vehicle by scanning the QR code, entering the plate number, or by tapping a button on the app.
RIDE RESPONSIBLY
A safe community starts with riding responsibly. It’s important to remember the rules of the road before every ride. You should always:

- Ride in bike lanes, never on sidewalks
- Wear a helmet when you ride
- Park clear of walkways, driveways and access ramps
- Visit https://safety.li.me/ to learn more

#RIDEGREEN
Lime is on a mission to build a future where transportation is shared, affordable and carbon-free.


You can read more about Lime’s products and services, including how we calculate our prices in our terms and conditions https://www.li.me/user-agreement.

Ratings and reviews

More of a inconvenience than a help. I've always seen you scooters around town and decided to give it a try. Horrible experience. Can't take it anywhere. Turns off going through parks. Speed restrictions are rediculous. Had to back track and haul it a long distance just to park it in a parking zone. Too many rules, too east to get charged extra when it takes time to solve a problem with them. Don't do it just walk.

The scooters seem to work fine. But when I got a bike, it would never show my actual location. I tried parking it in several designated parking spots and got an error every time. It took two tries through the help/support menu to finally end my ride after 45 minutes of trying. It then asked me to leave a ride review. When I gave one star and selected app issues and clicked submit, nothing happened. So it has horrible service and won't let me rate it. 👎

When it works, it's great. However, I've had so many problems that I switched to another app. The scooters are broken (don't accelerate), not available in the area I want to pick them up, the helmets don't release 50% of the time (so I'm riding around with my head exposed and carrying a helmet attached), and the helmet verification for a discount works about 10% of the time. By the time I've scanned my face 10 times, the discount is wiped out by the extra time I've taken to take the picture.

What's new

Thanks for riding with Lime! We update our app regularly to make your experience better. Every update includes performance and reliability improvements. When new features are released, we’ll highlight them for you in the app. #RideGreen

Love Lime? Rate us! Your feedback is important to us. If you have questions or suggestions, tap Help in the app.

Question or suggestions? Tap Help in the Lime app!