
Dj2Lit
Look lime scooters are great. Easily available, easily rideable, and fun. However, when you try to end the ride, the timer keeps going and dragging you back to "end ride button". While it might not cost much, if you use it alot you tend to notice that this error isn't getting fixed, because it solely benefits Lime with the extra revenue while inevitable charging customers. Secondly, if you come across a faulty scooter, there is no refund. Even if you park it down the block and pickup another one
238 people found this review helpful
Neutron Holdings, Inc.
October 3, 2024
Thanks for bringing this to our attention Dj2Lit. We're sorry to hear this. Please reach out to our support team at help.li.me/hc/requests/new and we'll gladly assist you. Lime 🛴 🌎 🚲 💚

Vanessa R
seeing everyone on these and wanted to give it a try. I was running late to work and decided to take one real quick and Horrible! I had trouble trying to start it I kept kicking and pressing go and nothing would happen. It took 8 trys for it to start and when it did it was slow and not to mention when I got off after the slow ride i had issues with the lock and camera on the app it was so annoying I got charged for 2 minutes that I wasn't even riding!!!! I hope I have better luck next time
2 people found this review helpful
Neutron Holdings, Inc.
June 16, 2026
Thanks for bringing this to our attention. We're sorry to hear this. Please reach out to our support team at help.li.me/hc/requests/new and we'll gladly assist you. Lime 🛴 🌎 🚲 💚

Glenn Reed (Glenno)
I have had the worst experience with Lime and I don't think I will ever be using it again. I thought it would help me out when I was stranded last night 7 miles from home and 5 hours until the buses were running again. The map feature is so terrible I was unable to locate the scooter for almost an hour and then it was a block from where I was at the start of my search. I started off towards home and then I was stopped by the app from a no go zone. I was going on the frontage road that the bus ro
2 people found this review helpful
Neutron Holdings, Inc.
June 29, 2026
Thanks for bringing this to our attention. We're sorry to hear this. Please reach out to our support team at help.li.me/hc/requests/new and we'll gladly assist you. Lime 🛴 🌎 🚲 💚