A pathetic attempt to offer Uber style service. No live info or updates, I have no idea what is happening. The arrival text came after I was in the car.
Used to be good, now it is horse excrement. I have used it for my last 2 bookings and it tells me the cab is booked but they never arrive. Leaving me over 45mins late for my friends. Please come soon Uber
I have only managed to book a ride 2 times.. few months back.. scheduling does not work. Cannot use during peak hours..no receipt. Please give this to developers who know their job..
I thought the former app was great and I've had no problems with the company or drivers; sadly, this app has a confusing and very unreliable booking service. When you book you get emails and texts but cabs rarely accept requests, even when it shows tons of cabs in the area. On the rare occasion that the app has connected me with a driver, they take forever to show up (much longer than the ETA). I usually end up grabbing a bus or flagging down a cab in the meantime.
Old app was great. This new app they replaced it with is straight garbage. It's so completely useless you are better off not using it at all and just calling dispatch.
Garbage app, garbage company. Estimated wait times are exaggerated. Estimated wait time 4 minutes? 30 min later still no update, cancelled and ordered a new one, estimated wait time was updated to 2 min... Still nothing, just went to the skytrain at this point. Taxi drivers are a thing of the past, bring uber to Vancouver.
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