
Don Robertson
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Easier to use the website. School now has three apps and a couple of websites and can't keep any of them up to date. Buttons at top of screen indicate they have been tapped but do nothing. Side menu - if you can get it - won't go away. Can't paste in password. Had to use the website to delete the long, secure password I have in my password manager and use 'password' instead. Yay security. Or not use the app. Garbage.
31 people found this review helpful

Dan Mclean
Terrible App. Terrible customer service! There's no customer helpline or key contact for the end user. Have to go through your child's school to log issues. Done this multiple times, very time-consuming & still no resolve. Despite asking to deal with Hero directly, they denied my request. It's such a simple login issue, but no solution. Very disappointed.
5 people found this review helpful

Josh Harwood
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Edited.. continues to log out, reduced to 1 star. Really poor experience, I wish I didn't have to use this app. I find the whole IA very confusing, messages and posts appear in various places but no clear understanding of where to find things. Calendars and events never seem clear. Major problems with the app silently logging me out (after updates maybe?), which means I don't know that I am missing updates from school. Please fix the log out problem.
19 people found this review helpful