The LivantaCares Medicare HelpLine App is the fastest way to address your Medicare health care concerns and to receive notifications on the status of your case. It is now GPS enabled to receive timely notification regarding your Medicare rights. There are no phone trees to navigate and the wait time to speak with a specialist is under 30 seconds. You can contact the Medicare Quality Improvement Program with ease. Livanta is a US Government authorized Medicare contractor.
This smart phone app makes it easy to reach our call centers with your health care concerns and receive reminders about your rights as a Medicare patient. The LivantaCares Medicare HelpLine is available for free, and is for people on traditional Medicare or Medicare Advantage health plans. If you have a concern about your health care, the app provides quick and easy access to our call center representatives, who will work with you to address your concerns.
Examples of concerns or complaints include:
A medication mistake
Being discharged before you are ready to leave
Picked up an infection while in the facility
Wrong treatment or care provided
Running into barriers to receiving care
Other health care errors
You have the right to lodge a complaint against all types of care whether at your doctor’s office or at the hospital or other setting. Livanta is excited to make this technology available to people on Medicare as part of our ongoing commitment to enhance the Medicare experience. This app is GPS enabled to help make contacting Livanta more efficient. Livanta is a US Government authorized Medicare contractor.