Live Chat Software by ProProfs

A robust live chat software for website provides instant solutions to your online visitors and help you see visitor history too. ProProfs Chat allows businesses to communicate with their website visitors and clients in real-time and offer customer support directly from their Android devices. The live chat for customer service comes with an intelligent chat engagement feature that allows your operators to reach out to visitors by sending proactive invites and auto greetings.

Other than sending proactive chat invites, the live chat app helps support operators monitor the number of chats pending for response, chats managed by their team members, and the incoming chats of site visitors. This helps them make sure that no chat goes unanswered and customers do come back with their upcoming queries related to their products/services at all times. Easily see who is on your website, where they are stuck and proactively start a conversation.

ProProfs Chat mobile app becomes a centralized platform for support operators to take up all customer queries and provide answers in real time using a mobile optimized chat box. With such live support chat software, you get to reduce your support tickets and turn site visitors into delighted customers. Provide them instant answers without making them switch back and forth between your webpages.

ProProfs Chat for android offers a series of features and benefits -

• Offer live support instantly
• Grow more leads
• Grow sales

• Instantly resolve client queries
• Track and record offline messages
• Improve support team’s productivity
• Record offline messages
• Feature to access control panel from Android smartphone
• Improve support team’s productivity
• Invite visitors for live chat
• Know your website visitors using Geo location
• Support multiple visitors
• Operator to operator messaging
• Push URLS notification
• Canned messages and predefined responses
• Close chat feature in chat window
• Operator logout functionality in operator chat window


So, install a live help software like ProProfs Chat to connect with your site visitors instantly and boost your sales to the next level.
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What's New

- Fixed mobile notification and zero visitor bugs.

- Launched all-new user interface.

- Improved speed for incoming chat requests and conversations with site visitors so that no query goes unanswered.

- Prompt push notifications to reach visitors instantly.

- New features cover auto-chat acceptance, operator availability, and sound notification.

- Monitor visitor details like name, device used during site navigation, & more. Also, view chat transcript if they previously visited the website.
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Additional Information

Updated
October 16, 2018
Size
4.1M
Installs
1,000+
Current Version
3.0.4
Requires Android
4.4 and up
Content Rating
Everyone
Permissions
Offered By
Live2Support
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