A Google user
- Flag inappropriate
- Show review history
If you were searching for a live help software mobile app that helps you provide support anytime, anywhere, then proprofs chat is the perfect option. I never thought delighting customers would become less of a hassle. Plus, my agents appreciate how they no longer have to sit at their systems to provide support to customers. They can reach out to them or manage support queues. I haven’t witnessed their app crashing every now and then. So for me it’s perfect!
1 person found this review helpful
A Google user
I had been using the online chat software for more than a year and started using the app two months back. We really like how fast this app is. My agents and I can actually track the number of visitors present on the website and engage via app if they've been on a page for long. Plus, I don't need extra training to use this mobile app. Its cool and easy to usr. Great work guys.
4 people found this review helpful
Live2Support
February 22, 2019
A Google user
- Flag inappropriate
- Show review history
Great app!! Love how fast it is... I was using a different chat app before this. But due to speed issues we had to switch to ProProfs Chat. And trust me, we didn’t regret the decision and so would you. It is really fast therefore helping my agents respond back to customer queries fast and efficiently. Plus, it notifies if a visitor has initiated a chat on our website. So no matter where my agents are, they can provide support to customers from anywhere and at anytime.
2 people found this review helpful