No option to move files within the app and no option to upload more than one image file at once using Samsung S8. So if you want to upload multiple photos for example they just go to the main section of you storage.... for 2017 that is pretty pure functionality if you ask me
Like many others this app used to work fine for me and now I repeatedly get told that my back up has failed. I have tried uninstalling and re-installing and logging out and logging in and repeatedly trying to sync the back up over and over, I've tried over wi-fi I've tried over 4g but it constantly gets stuck in the same place and I have now given up...I have accepted it won't work now until the bugs are fixed. Very frustrating.
This app is virtually unusable. Always used to work fine but over past couple of months seems to have developed some serious bugs. App persistently crashes citing Server Error and when it does work the upload speeds bear no relation to my WiFi speed - upload speeds achieved on the App are often measured in bytes per second meaning projected backup times are in the dozens of days. Utterly useless...
What's happened to this app? Worked perfectly for ages on the laptop and my mobile phone. It's uploading at a slow slow rate for a few minutes then crashing and telling me the server upload has failed. Better not to update an app unless you fully test it! Sort it out jokers.
Will no longer backup from my Android Mobile phone. Have contacted help desk on several occasions to sort out which results in me having to delete & re-install the app, recreate a fresh devise name for my phone and upload 'everything' from my phone again, which takes hours. The upload is successful but then the next time it tries to backup it shows a couple of files being backed up then it goes on a go-slow and then shows a server error, every time without fail.. & none of the files appear to have backed up. I am also unable to see any of the files or the mobile devise on my home page on the pc anymore so can't even get them backed up manually!!!!! it works fine for my PC's tho!
DO NOT BUY, WHETHER FOR MOBILE OR PC BACKUP. They cancel subscriptions on you and avoid trying to refund. Plus, It doesn't work to back up android. A known problem for 2yrs+. Customer services won't refund or resolve. Every day day I am frustrated by seeing a backup failed server error message. Save your money buy a different service or an external hard drive. I can see a number of people with similar issues here, and it's not cheap if you can't use it. I've noted there isn't a response from them to these issues, it would be useful to know what updates or messages they have given out on this issue. This service is now longer available half way through the contract, making anything I have saved as effectively gone! They are offering to refund what's left on the contract as a refund but ignoring the fact I bought this to save photos which I now have lost. Such a poor service, I would encourage you to go get a refund if you have bought this from Pc world as a home computer backup. Awful simply awful
New in version 3.0
New look and feel using the Team Knowhow brand.
“Briefcase” has been renamed to “Online drive”.
Bug fixes and performance improvements.
100 GB free drive! Backup and share your device files in a cloud manager app. 🏆
Backup your stuff(Contacts,Photos,Messages..) Safe on Cloud, Free up your space!