Whoever live nation is paying to develop, run and fix this app should be fired. They're stealing from you. This app has been around for too long to be still so frustrating and buggy when using. Get it together guys! You're too big to put your users through this still. Drop the hack jobs and use someone legit!
This app used to work fine. It let me use it to get into one concert and now it keeps crashing. I don't know if there's been an update lately or something but you seriously need to make sure your product isn't going to be buggy before you release it to the general public. Get it together.
1. The mobile website does not display the dates of events clearly. 2. The final purchase switched dates on me I'm stuck with a bad ticket 3. The only chat will not issue refunds 4. The hold experiences was non-customer friendly 5. The phone software is not clear and has a unsmooth user interface 6. Very disappointed the overall performance of the software and customer experience 7. They also pretend to be part of Ticketmaster
Won't load? Sometimes it works, sometimes it gets stuck on loading screen. Doesn't matter if I am on wifi or data. What is going to happen when I get to a concert and try to show my tickets and it doesn't load? Considering the blatant thievery you exhibit with every ticket purchased, the least you could do is hire a competent programmer to write your dinky little app. Ya think?
This app is so confusing and is not effective. Will not let me save my card information and is terrible at working with my geolocation. Will only use specifically for Live Nation presale events only, although I would rather not use it at all!
Tried upgrading my tickets at the venue, Train Concert in Charlotte, and kept getting unable to get a secure connection. Tried using the facilities Wifi and still no connection. I've used this app last summer many times with no problems. Uninstalled and installed the app and still nothing. Bring back the old and out with the new updates.
The Live Nation app gives you the ultimate concert experience, before and at the show.
New in-venue features make your concert-going experience better:
• UI enchancements
• Various defect fixes