The O2 Venue App

AEG Europe

About this app

The O2 is the world’s most popular music and entertainment venue, and The O2 Venue App is an all in one way to make the most out of your visit. Through the app you can display and transfer your tickets with AXS Mobile ID for a contactless and quick entry to the arena, access personalised visitor information such as closest concessions, facilities and exits based on where you are seated, and purchase food, drink & merchandise with collection from one of our dedicated app pick up points around the arena so you don’t miss any of your event.

Download the app today to get your experience started and look out for new updates as we continue to add new features.

Ratings and reviews

App keeps crashing - zero support I've reached out via X and nobody has made any sort of contact to try to resolve the issue. I've deleted the app multiple times, cleared cache and data storage, reinstalled the app. It takes me to the login page, let's me put my login details in and then crashes. I've been trying to access my tickets since Saturday night and the lack of support is just disgusting

I know I'm old fashioned in that I prefer to be able to print my tix in advance... especially when travelling to a different country for an event. But the fact that there was NO option to save/print/screenshot is kind of amazing. Once there, the wifi was so bad it took forever to get the internet. Then they sent a TEXT msg to verify that it's me trying to access my tickets. I can't get texts in London on my US phone. LOL. Looking back the ridiculousness of it is amusing.. not so much at the time

After a long time trying to sign in, resetting password...I made new password which met their requirements. EXCEPT they don't say ONLY one number. I put in new password with four numbers. Then got the message saying my password has changed. When I tried to log in, it failed. After much trying, I tried another new password with one number only. This time it worked and I can get my tickets on my phone. Would be easier if they told you if you put in more than one digit, it will not work.

What's new

General bug fixes and improvements