Livly

Livly, INC

About this app

BEFORE MOVE-IN
From the moment you’re accepted into a new apartment, Livly works to save you time and money. Say goodbye to mountains of paperwork, calls and emails. Take care of everything in minutes within the app.
Need renter’s insurance but don’t want to deal with calls to an agent? We’ll generate a policy in seconds. Looking for trusted movers with a national reach? Check out our marketplace. Got an old mattress that just won’t cut it in the new digs? Choose a reduced-price option from us—we’ll have it in your new unit on Day 1.

JOYFUL MODERN LIVING
Once you're settled in, Livly transforms into a trusted sidekick. The app is the home base for all your apartment needs.
Pay your rent, submit requests to building management, receive detailed package notifications, and choose from a marketplace of convenient goods and services.
Oh, and look out for exclusive offers for Livly Residents. We offer great new deals every month.

Do more. Get Livly.

Ratings and reviews

Poor experience for the smart lock functionality. The app says my "phone hardware may not be compatible for seamless access or to add key to Google Wallet" with no explanation about what isn't compatible. I'm using a Pixel 10 so I find it surprising that a brand new phone doesn't have the right hardware. This incompatibility means I need to pull out my phone, open the app, wait for it to load, hit the lock shortcut, and then wait for the lock to open to unlock my door. A physical key is faster

This app is an absolute pile of garbage. Editing since I've gotten more chance to use this app. Livly definitely was not ready for prime time, and I have absolutely no idea why any respectable property would use it. They obfuscate the ability to log into their web browser, so you end up having to dig around just to log in to access your account. Their mobile and desktop interfaces are not similar. You can tell this was designed for mobile in mind, as some features (like package tracking) are not even available on the desktop interface. There is no horsepower supporting the infrastructure of this service. Some web pages will spin in excess of 3 minutes for loading. The services they integrate with are not done well. For example, they integrate with Plaid for rent payments through bank accounts. I've spent the last hour trying to use Plaid to connect to multiple banks (chase, capital one, discover) without any luck. The requests take around 5 minutes, and do not respond with any meaningful error on why the connection was not a success. Overall I cannot recommend Livly in any capacity.

I find it really odd that there's no way to communicate privately with people on your feed. I don't want to have to post my phone number publicly for all to see if I were to meet up with someone or buy something from them. I should be able to send someone a private message and the recipient can approve the message or not. Also the key fob widget is far too large for the function. It should be a 1x1 title. Or just simply add wallet functionality. I'm often having to "reactivate" my digital fob.