FIX IT ALREADY!!! Are you not listening to your customers? This app absolutely DOES NOT WORK! Can't add a flight, can't pull up boarding pass, can't do anything with it. I'm supposed to fly 5 days from now and now I'm going to be forced to pay to have boarding pass printed. WTH??? How about a response and some acknowledgment that you are aware your app sucks and you have a fix almost ready.
Every few months I reinstall this app to see if it works and it fails every time. Several years ago it worked on the phone I still have but then after an upgrade I began getting "Unable to access server. Check connection and try again." My connection is fine. It is the poorly designed app. Many people are having the same complaint here and there is a deafining silence from tech support.
ZERO STARS!! FIX IT!! This app used to work for the purpose of an electronic boarding pass and flight status. I was happy to see that they added the ability to book flights however, since that update, it gives me an error when it's trying to locate my confirmation number to let me check in. What's the purpose of this app if it doesn't let me use the electronic boarding pass? Now you're telling me I have to go to the airport and pay $5? That's absolutely ridiculous! Perhaps you folks should take a look at Southwest Airlines and how their fantastic app works.
Since the upgrade, I can't even sign in. The "network" seems to work fine for their functions, like showing if a flight is on time. However, when I try to log in so I can download my boarding passes.... there is a network error and I'm supposed to check MY connection.
2 of 4 flights would not let me check in on the app. One of them I had to uninstall, clear all data, and reinstall to even get it to work! Also, once you login it does not load your flights without a confirmation numbers. Seriously? Why do I even need to log in then?
Gates changed within 2 hours. I sent a Screenshot to my travel mate of his boarding pass in case we got separated and of course we did. He was at the wrong terminal for 20 minutes. Paging at the las airport doesn't reach from gate letter to gate letter, so he had no idea and our phones were dead. A push notification would have been all that was needed! Otherwise it's fine. I guess.
This release enables Allegiant customers to book flights via the mobile app. Customers will also be able to purchase flight-related options, such as bags, seats, etc. Allegiant now accepts American Express, JCB and Diners Club cards. We've also fixed a bug for Android 7.0 users to make it easier to enter their Date of Birth when they register for a My Allegiant account. Please be advised that the Allegiant app will no longer support Android 4.3 and older. Minor bug fixes.
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