When I logged into the program, it pulled up old information from an old address. When I went to change the information, it allowed me to change everything but my old phone number. When I attempted to put numbers in, it created spaces, but the numbers did not show up. In the end, I had to get on a desktop computer to get the information updated. Please fix the bugs in this app, and I'll give it four stars.
Mobile check in doesn't work reliably, which is the ONE feature I needed the app for. I checked in to my flight 24 hours in advance, yet about 12 hours later the app told.me that I wasn't eligible for mobile check in! Clearing app data and reinstalling it fixed. Huge flaw that needs immediate attention.
I used it this morning to get to oakland. You type your confirmation number, then check in, options to pay extra for extras like carry on or seat assignment. Then go to the airport and tsa scans the boarding pass in the app, the scan it again at the gate. So easy for us old guys.
This app is draining my battery. I haven't logged into the app for two months, but it still accounts for almost the same amount of battery usage as the entire Android OS. This app uses between 10% to 15% of my total battery even when I'm not using it.
Not user friendly, some of the features don't work properly. Also I tried twice to create an account and the app wouldn't allow me to do so.
Couldn't get a boarding pass stopped on hazardous materials screen tried several times same results.
* We've made it quicker and easier to check-in if you don't need to make changes to your bags, seats, etc.
* You can now add your Known Traveler Number to your itinerary and benefit from TSA Precheck
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