This is the worst app I have ever experienced, it never works, it always says "unable to update" upon opening. It wouldnt let me check in for my flight. Its's the glitchiest app ever. I couldnt get into FAQ's, nothing works half the time. Kind of like taking a flight with with them. 😡 Im going to try uninstalling then reinstall, hopefully that will help.
4 people found this review helpful
Allegiant is a fine discount travel company but don't ever expect to be able to contact customer service. The phone number is perpetually busy, their online chat does not work and email, well...you get it. They are great to veterans, no doubt. But their customer service is awful. Case in point, no where in the app is there listed or noted any way to contact them. Not one.
67 people found this review helpful
App does not scale well for those with visual impairment. The seat number does not show when some accessibility options are used, which can be a huge problem when the plane is full, seats are assigned, and you can't show that you reserved the seat using the app. The flight attendant had to go to the gate agent to verify my seat, by which time the cabin crew had changed my seat to an unoccupied one which was a problem again due to my visual impairment. Not good at all for the handicapped.
5 people found this review helpful