Will not refresh and have customers in the same situation. Delphi I have sent you multiple emails. I am a Verizon Wireless Business Representative who also personally owns this product. They all have the same complaint and it's not updating. It was working fine and suddenly it's not working. I need someone to get in touch with me asap. Or I will stop selling and recommending this product!!
Worst experience possible I had more trouble with this product than I care to write about. Used it for a business vehicle, at some point it got disconnected yet still showed it was on and connected - lost on information for the entire year. Thank you Delphi. Would you like a refund of $20? What a joke. Do not use this awful product.
Customer service is terrible I contacted customer service.... Couldn't understand a word spoken from any representatives. When do you update your software? It's 2016... my vehicle is 2012... 0 fob updates. Hire a new program manager/developer.
It's always worked perfectly for me! I don't know what's going on with all of you nay sayers but this app has been absolutely perfect. I believe it's been at least a year since I purchased the unit and in fact, I also have this app on a couple tablets. All have been flawless.
Stopped working I have tried every troubleshooting tip on your website and nothing. I have reset the device and it activated with Verizon's service, but after that it remains dormant and the app tells me the module is not connected to a vehicle. Please fix asap.
Key fob widget... Five stars once that is added. Also key fob support for my 2009 Hyundai Elantra! Oh, and if anyone is reading these, can we get rid of the key fob confirmations? The commands take long enough to process as it is without that extra step.
The Verizon Concierge App is the ultimate 'Smartbuilding" 24/7 Amenity platform.