Need more improvment. 1. No way to see a product registered by you. 2. Product registerd list is missing. 3. After creating service request with id from app not able to see in list. I have installed app and registered products and also created service request, not able to see those details app poor application design. Lloyd kindly address the concerns raised by customer. The initiative is good but, what's the meaning if objective and quality of information and service is not fullfiled.
No one came to do the service of my AC till date even I registered it on 4th of this month. Two times I got call from the service centre that our representative will reach you with in 1 day but no one has come so far.. Very poor service they are offering in this competitive market. I will not recommend any body to buy any product from Lloyd.
The app keeps crashing, and more importantly, there is no one to help. My AC is not working for the last two days, and I've been waiting to get a call from support team/technician against my service request, but no luck so far. Poor service probably due to ground/field staff. I strongly believe that the support team needs to take an action on this to be competitive and sustain in the market.
Truly ridiculous service by Lloyd service engineers. I have to follow up on them whole week and request them to install the AC. First they say will come in next morning, then in next morning they say coming in evening. Then in evening they say, no core cutting person available to drill will come next day and so on. Finally I have to go to urban clap, responded in a day, installed it in next day. #Lloyd if you don't value time of customer, you don't get money from customer. You should be thankful to Google, that they have not given option for negative rating.
Very bad no one came to Servicing my AC as it was over 5 days i request a complaint. Technician not coming saying I am so busy and customer support didnt help me saying will done ur service in 1 or 2 days. Totally poor service and support. Hated it
hi lloyd . my seller mentioned that LS13 ai this model have 10 years warranty after registration i will get the sms from lloyd .but i am not received such sms . is my seller lyes to me or this kind of fake promises are ok with lloyd. after installing the ac the installation person have not give me the invoice for that and my seller also denying to provide that invoice can you please help me.
- Few minor fixes
- Email as optional field during registration or profile update.
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