LOCA - Lao Taxi & Super App

LOCA COMPANY LIMITED

About this app

"Get Around Like a Local" is what LOCA promised you when you visit Laos.

LOCA is a Laos Based Ride-Hailing Service Application. Give you the most convenient way to get a taxi or private car.

-Standard and Transparent Pricing
-Real-time tracking and trip histories
-Strict Driver Selection Process
-Customer Service Center

WHY USE LOCA?
1. Transparency
Standard pricing and tracking system with the trip history provided
2. Reliability & Safety
All drivers and vehicles have to pass the offline verification process. Real-time support and monitoring system/team
3. Accessibility & Availability
Get access to all private cars and taxis in just one app anywhere, anytime

The Service We Promise

LOCA makes sure the quality of the service meet the standard and expectation of our customers. All drivers and vehicles have to meet our standards before they can hit the road.
All our driver-partners are background verified and trained to deliver only the best experience. All driver's residential information is verified by the local authority. Every driver is required to have insurance.

PAYMENT METHOD
LOCA accepts most major credit cards such as VISA, MASTER, JCB, and UnionPay, LOCA PAY, and LAO QR

LOCA also takes cash payment as well as LOCA Wallet where you can top up via Cash or Credit Card.

You can top up LOCA Wallet via Credit Card, ALIPAY, LOCA PAY, BCEL, JDB, and LAO QR

Every trip with LOCA is insured with APA INSURANCE for up to 500,000,000 LAK.

Ratings and reviews

Overall, convenient to use for many services. Recommended app to have in Laos. The one negative is the lack of transparency in fees. Unlike other ride hailing apps I've used (like Grab), the fee for Loca is almost always higher than the estimated amount. Also, for the QR payment service where you can link your credit card, I did not see any notice stating the % fee taken from each transaction. This is something that should be clearly communicated.

i live in the states and LocaPay is a great way i can easily (and for less) transfer money to my loved ones. during my visit in vientiane, Loca Taxi was convenient and I able to get a ride for my relative, to the bus station. great app!

the app looks like designed by a high school student. UX is a total disaster, difficult to select ride, unintuitive UI, bugs in code.

What’s new

Bug Fixes & New Improvement