Lost my phone and it didnt help in no way. It showed me the location where it was but couldn't tell me what house exactly it was at. My car gives me better view of where my car is then my phone. I wish they can have it where you can see exactly where the phone it and not just say its near here. It should give us point on where it is. Like if its at soneones house then it should point exactly whar house it is it so it can be easier to find. Please cone out with something better. I know there are lots of others who phone gets lost or stolen and it sucks expecially if you paid a lot for a phone.
Every weekday I have a safety check that runs for my 14yo daughter. Every week day it comes back with "located within 4567 yards of this area " so I try and pinpoint her myself of course. Then the service comes back with "cannot be located" her and I have sat several times together to try and message and connect and link the phones via the send a text through the app itself and still nothing. What a waste.
More times then not I get a low accuracy message when trying to locate my children. It will also show them in wrong locations. A few times it showed that my children were in a different part of town (miles away) when they were at home with me. Very disappointed
It helped me find my daughter's phone and keep an eye on her when she left with a friend's family for the day. She wasn't answering her phone so this told me she was on her way home. It also helps me track my hubby's travels. He's a truck driver so since he can't use his phone while driving I can randomly check how close he is to have a warm meal waiting for him. It may be silly but it's the little things. 😊
Before it was updated I could pin exact location. It would let me see even where in a building. Now it just gives a radius. My son lost his phone and it said it could have been anywhere within a 20 mile radius. Needless to say we didn't find it! There used to be accuracy now there isn't. Why the change? Very upsetting!
Not accurate and unreliable. Low accuracy most of the time and shows information from previous day. Rarely spot on. Trouble shooted several times, by uninstalling, re-installing, powering off, resetting phone, removing battery and still lousy service and to top it off I am paying for something that cant deliver. Very disappointing to say the least.
• Easy place creation: Now just long tap on the map to create a place.
• Tablet Support! Now access Sprint Family Locator on any tablets running Android 4.0 and up. Note: You will still need a Sprint phone to signup.
• UI improvements including faster map and locate performance.
Note: In the rare case that you still receive the unexpected locate failures message, go to Android Settings>>Application Manager and select "Clear Data" for Sprint Family Locator.