F for Execution I've been holding off judging the success of Lockitron for years hoping you guys would come good on your promise, but so far none of them have been fulfilled. I'm still carrying a key around as I don't trust lockitron. There's no point adding friends to the app as it takes too long to explain how to work the lock. Their final response is just give me a spare key. 1) Open app, unlock. Get blackscreen of death, kill app. Reopen and try again. Still no joy goto option 2. 2) Knocking on the door like a eager sales person the open app to unlock. No joy goto option 4. 3) App seems to indicate lock has unlocked but it's not. No screen of death. Probably means battery is dead. Goto option 4 4) Insert key in lock, turn anti clockwise...open door.
Works well Just installed it and works after I took apart, lubricated and reinstalled the deadbolt. Already replaced the batteries that came with it; first set only lasted about a week.
Needs work Wish it would say if its even connected or if i need to wait.. in the beta the bluetooth icon never shows up anymore, but it still works... again.. id like to know if im connected to the lockitron or not... also, wheres sense? Common! Battery life is terrible too. You said a year! I get a month.
Awesome conceptually, not in practice I bought into the hype and waited 2 years for this. The app can't wake the device so commands aren't real-time. So I guess I'm supposed to tell my friends to wait 28 min until the device wakes up, if ever. Or tell them to keep knocking in hopes that it will wake the device. It's now physical prevented me from using my lock. I had to uninstall the lock so I can use my door again.
Many many problems Don't really feel like typing them. I was a very early supporter and am very disappointed.
Customer service is a failure I have had issues since receiving my lockitron, every time I start a dialog with tech support, they just stop replying to my emails at some point. I have been emailing you guys weekly since December with no reply. Yes I checked my junk mail
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