
CL Lam
log and close/open door alert not consistent, not stable. upgrade firmware get issue, support slowly reply and repeat question, everytime need reset the hardware, family members need register fingerprint again and again!!
PIN Genie Inc.
2025年10月16日
Hi CL, I apologise for the inconvenience you have had on our product. we will be sure to get back to you asap next time if you have any further question. Thanks