3.8
378 reviews
100K+
Downloads
Content rating
Everyone
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About this app

If a picture is worth a thousand words, then what’s the value of live streaming video?

The Rescue Lens app for Android, now with audio, allows support agents to use the camera on your Android device to see what you are seeing. Show them the problem in a live support session and let them walk you through the steps for resolution.

To use this application you must be receiving support from an agent who is using Rescue Lens. With your permission, agents have the ability to see what you choose to show them using the camera on your smartphone or tablet.

How to use:
1) Install the application
2) Launch the application
3) Enter the six digit pin code given to you by the support agent
4) Point the camera at the issue
Updated on
Jul 8, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance and Device or other IDs
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted
3.8
378 reviews
Shahbhaz Alam
August 26, 2020
Worst application, get freeze & close whn we start recording the screen in rescue lense session.. unable to capture any details.. every user is complaining the same about this application..
66 people found this review helpful
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Nitesh Kalal
August 6, 2022
Some time not accept token key
2 people found this review helpful
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Artex Jay
February 19, 2022
Works as intended though no way to make the camera focus manually. Only auto focus.
32 people found this review helpful
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What's new

Minor bugfixes and improvements