After filling out multiple tickets and emails a day for almost ten days, I got no real support for my phone that was locked out. There is no customer service, I will tell everyone I know not to use this product.
It wouldn't let me sign up. Kept giving message that I input wrong password on screen for signing up. Tried sign in page - same thing. Can't use a program that doesn't even allow you to sign up.
Wow. That's LOW. I'm not sure how long ago and which update took it away, but I no longer have the ability to have an automatic security scan scheduled with the free version. Not knowing this, my phone has not been scanned by this app for threats for several WEEKS. That is SO not cool. I now consider this app bloatware.
I'm trying to sign up but each time I try it get an error message that states, "your email and password don't match".... I know that, I'm trying to sign up.
Rip Off ! I paid them $9.99 2 months ago and still getting the free trial offer version. So far have paid these guys $ 19 99 on a monthly subscription plan and when i called them they said its AT&T fault. Called AT&T they said its Lookouts fault. Whole thing is just another Google scam app !
It used to work great. The main reason I got it was for it's 'scream' feature, but lately I'll lose my phone and go on the site to 'request scream' and it will queue scream saying it'll send when I'm connected, which would be fine if I didn't lose my phone in my house that has pretty incredible wifi and therefore is always connected.
Bug fixes + overall app improvements.
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