I only gave two stars not because the software is bad the actual app is great. But when you try to add the £2 monthly payment onto your ee account it won't work tried even everything so did ee. But still could not get the premium. Tried 3 t Times to contact Lookout and had no reply. Given up going over to Norton more money but at least they reply plus gurentee to get what you pay for
Cannot uninstall even after root access 8s turned off. I uninstall and it resets to factory settings then shows its still installed. Then asks if I wanna update on google play which means it is still installed. Shows I downloaded it from google play store which means it wasn't preinstalled on phone when I got it new from att. Dunno how to uninstall as it won't let me even after I unlocked it from being able to be uninstalled by turning off root access... Aweful app because of this.
Premium Plus has already alerted me to breaches I was not aware of and info available online. Facebook began showing my phone number and email although I had kept those private. I did not know Facebook changed settings without my consent, so I removed my phone number from my account and locked down my account. I am thrilled with the service so far. Battery drain is much better than it was before. It transferred to my V20 from V10 perfectly without any problems.
Theft alert no longer working, can send test email, but turning phone off or switching to airplane mode does not trigger an email alert. Have little faith in this apps integrity at the present. Trying to contact customer service just triggers autoresponder emails that they are too busy to deal with my requests.
No wonder it's preinstalled on my phone. You are way to proud of your app. Your fee for premium is outrageous! Will stick with basic because I have no choice, can't uninstall. I have an app as good as your so called premium that is FREE.
Was working fine until my phone wouldn't let the last update load. now the upgrade doesnt even recognize my phone and wants to start from scratch like it was never on my phone. fix it guys, its not what i would call secure. can't even see the app icon on my phone desktop.
Bug fixes + overall app improvements.
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