LOTTE Hotels & Resorts

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About this app

1. Introduction of Lotte Hotels & Resorts

Lotte Hotels & Resorts are the largest hotel group in South Korea which own the first class hotel brand 'Lotte Hotel' and business hotel brand 'Lotte City Hotel.' Not only that, but 'Lotte Hotels & Resorts group' also opened the 'Lotte Hotel Moscow' which is rated as 6 star hotel in Russia, as well as 'Lotte Legend Hotel Saigon' in Vietnam, 'Lotte City Hotel Tashkent Palace' in Uzbekistan, and 'Lotte Hotel Guam' in the United States, and it is taking off as one of the world largest Hotel resort groups. Lotte Hotel is now a global hotel & resort brand spreading beyond from Asia to the worldwide nations with its steadfast and luxurious service and facilities for customers to feel as relaxed as possible, while impressing them in many aspects.

2. The main features of the App

- Hotel Information: Provision of the location of domestic/foreign Lotte Hotel branches and weather information in each areas.
- Facility Information: Provision of detail and photo information of restaurant, guest, banquet, wedding rooms, and other facilities.
- Membership: Provision of the basic information regarding the membership, registration, and log-in features of the membership.
- Reservation: Reservation for the restaurant, hotel & resort rooms, and package service (Info. regarding special offers from each hotels will be provided.)
- Tour Guide: GPS shopping, restaurant, entertainment, and sightseeing locator and info. provided (Only applies to the hotels in South Korea.)
- Multilingual Support: Korean, English, Japanese, Chinese.
- Other features: Live currency calculator and blog reviews regarding each hotels (Only applies to the hotels in South Korea.)

3. Overview of service permission

- Phone : Used for access to verify mobile phone status and device ID
- Location : Used to search for nearby hotels by current location and to show map location and customer location
- Gallery [Storage] : Use when accessing storage box to store LOTTE HOTEL Rewards online membership card and when attaching a file for customer comments/inquiries
- Location : Can be used to search for nearby hotels based on current location

※ Installation of Android version 6.0 or higher recommended.
※ For Android version 6.0 or lower, all access rights will be applied as mandatory, not optional

※ You may use the service even if you do not agree to grant the selected permission.

※ To change your permission settings, open
 Settings > Applications > Lotte Hotel App > Permissions 
 Lotte Hotel App > Preferences > Edit permission settings.

Official website:
Updated on
Jan 2, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

What's new

Enjoy your trip with LOTTE HOTEL REWARDS.
This update will further enhance REWARDS APP, and you'll get a faster, smoother experience than ever.

Fix some errors for reliable service of the app.
Check out the winter ski intro video of LOTTE ARAI RESORT!

With your journey, get exclusive promotions and benefits from LOTTE HOTEL REWARDS.