LOTTE Hotels & Resorts

Thank you for your patronage of the LOTTE HOTELS & RESORTS.
Please be advised that our mobile APP will be suspended temporarily as our system is being inspected for stable service.
We apologize for any inconvenience caused in advance and appreciate your understanding.
For reservations, please contact our reservation departments below. 
 
[KOREA]
SIGNIEL SEOUL rsv.signiel.seoul@lotte.net +82-2-3213-1111
SIGNIEL BUSAN rsv.signiel.busan@lotte.net +82-51-922-1111
LOTTE HOTEL SEOUL rsv.hotel.seoul@lotte.net +82-2-759-7311
LOTTE HOTEL WORLD grp.hotel.world@lotte.net +82-2-419-7777
LOTTE HOTEL JEJU grp.hotel.jeju@lotte.net +82-2-1577-0360
LOTTE HOTEL BUSAN grp.hotel.busan@lotte.net +82-51-810-1100
LOTTE HOTEL ULSAN rsv.hotel.ulsan@lotte.net +82-52-960-4300
L7 MYEONGDONG rsv.L7.mdong@lotte.net +82-5-555-8007
L7 HONGDAE rsv.l7.hongdae@lotte.net +82-5-555-8007
L7 GANGNAM rsv.l7.gangnam@lotte.net +82-5-555-8007
LOTTE City Hotel Mapo rsv.city.mapo@lotte.net + 82-2-771-1004
LOTTE City Hotel Gimpo Airport rsv.city.gmpairport@lotte.net + 82-2-771-1004
LOTTE City Hotel Guro rsv.city.guro@lotte.net + 82-2-771-1004
LOTTE City Hotel Myeongdong rsv.city.mdong@lotte.net +82-2-771-1004
LOTTE City Hotel Jeju rsv.city.jeju@lotte.net +82-2-771-1004
LOTTE City Hotel Daejeon rsv.city.daejeon@lotte.net +82-2-771-1004
LOTTE City Hotel Ulsan rsv.city.ulsan@lotte.net +82-52-960-1000
 
[USA]
LOTTE HOTEL GUAM lotteguamreservation@lotte.net +1-671-646-6811
 
[RUSSIA]
LOTTE HOTEL MOSCOW Reservations@lottehotel.ru +7 495 287 0500
LOTTE HOTEL ST.PETERSBURG reservations.spb@lottehotel.ru +7 812 336 1000
LOTTE HOTEL VLADIVOSTOK reservationvvo@lotte.net +7 423 240 7205
 
[JAPAN]
LOTTE ARAI RESORT arairesort@lotte.net +81-255-75-1100
 
[VIETNAM]
LOTTE HOTEL SAIGON reservation.saigon@lotte.net +84-28-3823-3333
LOTTE HOTEL HANOI hotelhanoi@lotte.net +84-24-3333-1000
 
[MYANMAR]
LOTTE HOTEL YANGON reservation.mm@lotte.net +95-1-9351000
 
 
1. Introduction of Lotte Hotels & Resorts
Lotte Hotels & Resorts are the largest hotel group in South Korea which own the first class hotel brand 'Lotte Hotel' and business hotel brand 'Lotte City Hotel.' Not only that, but 'Lotte Hotels & Resorts group' also opened the 'Lotte Hotel Moscow' which is rated as 6 star hotel in Russia, as well as 'Lotte Legend Hotel Saigon' in Vietnam, 'Lotte City Hotel Tashkent Palace' in Uzbekistan, and 'Lotte Hotel Guam' in the United States, and it is taking off as one of the world largest Hotel resort groups. Lotte Hotel is now a global hotel & resort brand spreading beyond from Asia to the worldwide nations with its steadfast and luxurious service and facilities for customers to feel as relaxed as possible, while impressing them in many aspects.
 
2. The main features of the App
- Hotel Information: Provision of the location of domestic/foreign Lotte Hotel branches and weather information in each areas.
- Membership: Provision of the basic information regarding the membership, registration, and log-in features of the membership.
- Reservation: Reservation for the restaurant, hotel & resort rooms, and package service (Info. regarding special offers from each hotels will be provided.)
 
3. Overview of service permission
[Select] 

- Phone : Used for access to verify mobile phone status and device ID
- Location : Used to search for nearby hotels by current location and to show map location and customer location
- Gallery [Storage] :  Use when accessing storage box to store LOTTE HOTEL Rewards online membership card and when attaching a file for customer comments/inquiries
 
※ Installation of Android version 6.0 or higher recommended.
※ For Android version 6.0 or lower, all access rights will be applied as mandatory, not optional

※ You may use the service even if you do not agree to grant the selected permission.

※ To change your permission settings, open
  Settings > Applications > Lotte Hotel App > Permissions 
Lotte Hotel App > Preferences > Edit permission settings.
 
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What's New

Enjoy your trip with LOTTE HOTEL REWARDS.
This update will further enhance REWARDS APP, and you'll get a faster, smoother experience than ever.

Usability improvement for stable service

With your journey, get exclusive promotions and benefits from LOTTE HOTEL REWARDS.
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Additional Information

Updated
January 11, 2022
Size
29M
Installs
100,000+
Current Version
3.5.7
Requires Android
4.4 and up
Content Rating
Everyone
Permissions
Offered By
Lotte Hotels & Resorts
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