LoungeKey

4.5
13.4K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Download the LoungeKey™ app today - the must-have travel companion for LoungeKey cardholders.

Register your account in the app with your payment card details to access a global network of airport lounges and experiences, including dining, spa and sleep pods in over 700 airports worldwide.

• Enjoy contactless entry with your Digital Card
• Stay up to date, check your current visit entitlement and history
• Search for lounges and experiences, and save your favourites
• Unlock more with access to additional Travel Services and benefits that elevate your travel journey

Enhance your airport experience with the LoungeKey app.
Updated on
Apr 9, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.5
13.1K reviews
Ayoob Essack
March 17, 2024
Cannot search lounges. Keeps saying something went wrong. Used it 2 weeks ago and accessed a lounge. That is also not reflecting in the history. Very frustrating! ☹️...... After trying repeatedly and failing, I penned the above, then went back, and suddenly it worked. There is some gremlin in the system.
3 people found this review helpful
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LoungeKey
March 18, 2024
We apologize for the inconvenience you experienced. We are constantly working to improve our app and appreciate your feedback. Please reach out to our support team if you encounter any further issues. Regards, Allen.
Hanady Al.
April 8, 2024
App a bit slow. Had to close it and reopen to finish registration process.. then they charged me 1 USD once done.. Not sure for what.. If its for verification, it should be refunded right away.. waiting.. I hope its refundable cause I could have just kept on using my card without the app for free.. They should inform the customer ahout it beforehand.
Did you find this helpful?
LoungeKey
April 8, 2024
We apologize for any inconvenience you experienced. The $1 charge is likely for verification purposes, and should be refunded shortly. We appreciate your feedback and will work on better informing customers in the future. Thank you for your patience. Regards, Allen.
Andy W
April 3, 2024
It's ok when it's working but it's very glitchy and keeps crashing/hanging. It does not work with a VPN on but even without one it's very unreliable for such a simple app.
2 people found this review helpful
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LoungeKey
April 3, 2024
We're sorry to hear about your experience, Andy. We're constantly working on improving performance and stability. Regards, Shan