Initially I thought the app was great. Unfortunately you cannot rely on the inventory level displayed in the app. Lowe's employees even told me not to rely on the app for in stock inventory. This has caused four trips to Lowe's without being able to purchase what I need. I have to update my star review from 4 to 2.
App different organization of items than website. Once u actually find stuff, click submit order nothing happens. Bad programming. Uninstalled, and downloader Home Depots and drove an extra few miles.
Garbage. Can't even see my cart once I've added things, so I can't buy anything. Same goes with the mobile website.
Credit card services do not work!!!! So frustrating bc this was the easiest way to pay. But since the last update haven't been able to use credit card services at all.
The 1 stars is a rating for the Lowes online experience overall. In this day and age it is not unreasonable to expect that an account will be consistent across all devices. Lowes is not. It doesn't pick up your prefered store or any item lists at all, so if you're on a computer and add something to your list to pick up at the store, that item doesn't show up in any list on your phone. This has been possible for many years but Lowes apparently hasn't seen fit to do it, which makes the app rather pointless as I do all my research on my laptop. Also when you select the option after a search to see only in stock results, then you click on one of those results, it will tell you items aren't in stock even though you filtered to in stock only. Come into the 21st Century Lowes, we're waiting for you.
I really appreciate the app, pls fix the number of items in stock, it shows different from the employees handheld tablet in store of items in/out of stock. Good other than that. Maybe special deals for items you have on your wish list 20% off maybe.
We're always tuning the Lowe's app to make it even better. Keep auto-update turned on to stay on the cutting edge!
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