The most recent app update seems to be a home run with this device, at least for me on the same LG G3 I've owned since I bought the LugLoc a couple of yrs ago. The last time I used it was fall of 2015 with the app current as of Sep 29, 2015/version 4.0.3 . I have another trip coming up very soon and figured I'd give it another try.The current version (5.1.2) is far superior and much more accurate using the same LG G3, though now running Android 6.0. . So far, I've only tested it around home, but response is faster & when close enough for BT, pretty darn accurate. The real test was walking around the yard, as I never get more than 2 bars on my cell anywhere within about 1/4 mile of home. Even with the weak signal, accuracy is much improved over my last use. Will be heading from the northeast US to a western state in near future and will make a point of putting it to the test while on the road. Upgraded my prior rating from 1 star to 4 just on my test experience with the new app. If it works well on my upcoming trip, I may rate it even higher.. Let's hope so. Good job to the LugLoc team; the new app has made a big difference for me.
What happened? After upgrading to your new platform, I can't locate my device. It keeps saying that my plan had expired. Wrote to Customer Service who says that no it's not but can't help me with my app. Previous version at least shows where the device is nearby. Now I'm lucky to see it in the same city as I am. I just renewed my yearly tracking and frankly I'm wondering if it's worth it now that LugLoc has lost the plot!
The application works well when installed on IOS, and on Android . I have used it to confirm the fact that my bag is on the same plane I am, if I don't get a confirmation right away, I walk up and down the aisle with my app searching and usually find the bag's approximate location in the hold. Due to the limitations of Bluetooth as to range, I usually see the bag on the conveyor before the app does but the app does reassure me that I and the bag are in the same airport.
Bought 2 devices. Charged both. Downloaded the app. Unplugged both and waited for green light showing good signal. I bought 1 year subscription for both. Received emails verifying both. Opened the app. Tried to synch. 1st one paired with blue tooth. 2nd one needed more time. Ended up pairing manually. App "found" both within 50feet. 1st one was found using cell after I walked away. 2nd one needed more time but was finally able to find it. 2nd one repeatedly said device not activated. Still says that. Cannot check the battery condition in either one nor turn off remotely. 15 hours later neither device can be found even though both devices show green lights. Emailed support 6 times with no answer. Does not look good.
Revert to the old Bluetooth indicator. It provided a better ability to determine what direction the tag was in. The new one doesn't update fast enough.
At LugLoc, we are always listening to our users. That's why with this update we have improved the user interface, including improvements on graphics and animations to better portray just what exactly is happening under the hood.
As always, we greatly value your feedback on our App and Tracker. Please consider reaching out to firstname.lastname@example.org . If you have any issues with the service, please contact email@example.com and we'll get back to you shortly.