LUMINESS

Luminess Direct LLC

About this app

LUMINESS is the #1 World Leader in Airbrush Systems and Airbrush Cosmetics. Our award winning airbrush systems have a 4+ star-rating with over 50,000 5-star reviews and over 5 million units sold.

Download the mobile app & discover the world of LUMINESS. Find your favorite airbrush, cosmetic, and skincare products – plus use our virtual try-on tool to find your perfect foundation or cosmetic shade. Easily shop all LUMINESS products by category, latest arrivals, and best sellers! Discover the best tips and tricks for Airbrushing and hear from LUMINESS Beauty Experts with Get the Look Tutorial Videos.

- View Offers Exclusive to you.
- View weekly sales, gift with purchases, and other special offers including APP only exclusives.
- Get customized product recommendations by using LUMINESS Virtual Services including Virtual Try-On for products, and the LUMINESS Perfect Shade Match tool for foundations.
- Access your LUMINESS Rewards account to view current status and points balance.

ABOUT LUMINESS: Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With new innovations in lip, and eye cosmetic products and formulations along with breakthrough skincare products, LUMINESS is now a full-service beauty brand rooted in complexion expertise.

Ratings and reviews

I love the system and the products. I think the prices are a bit high, however, there are sales every week and with them I am able to get most of what I want. I just have to wait for it to be on sale. But then we come to the app. It is horrible. Disorganized, the graphics are a mess, the whole thing does not help in the least. The videos are great but they are not effectively displayed or organized. The videos are also outdated and need to be redone to keep them up to date with the changes to the products. Some of the videos feature officers of the corporation who are knowledgeable about the products but are not effective as presenters. Professionals would work better. These are extremely important as you have closed down the direct sales division which leaves customers without any body to help them learn to use the system. Having them learn to use an airbrush system from one of your competitors is a huge mistake.

I purchased a Luminess Air system. All of a sudden I got a message from Paypal that they charged my account for ,$40.95. It took days to finally get ahold of someone. It's a good thing I didn't use the product yet. The 19.99 deal is a FARCE. You HAVE to have a subscription, I wanted to cancel my subscription and get a refund for the 40.95 charge. They can't do that because it's to pay for the system that was to be 19.99. I have to send the whole thing back in order to get my money back!

Every time I try to log in, set up account it says "sending email" and never does. I don't recommend this company. It has been a run around to cancel and when you do finally get ahold of a live person they try to talk you out of canceling or just disconnect you all together. I'm still not satisfied knowing my account is canceled since I can't cancel on the app with proof. STAY AWAY.