Lumio Storage

Lumio Storage

About this app

Lumio Storage is the mobile companion for self-storage operators and their teams. It turns your phone into a softphone for your facilities, so you can answer customer calls, follow up on tasks, and keep things moving whether you're at the counter, walking the property, or away from the office.

Lumio's voice assistant answers your facility's calls and handles the routine work. When a call needs a person, it reaches you here. You can also place outbound calls, return the ones you missed, and pick up right where the assistant left off, all from one app.

What you can do:

• Take and make calls. Receive calls routed from your facilities and dial out from a built-in keypad, with caller context at a glance.

• Stay on top of tasks. See the follow-ups created from calls (waive a fee, call a customer back, check on a unit) with the details your team needs to act on them.

• Track leads. Keep new rental inquiries in front of you and follow up fast.

• Recents and voicemails. Review recent calls and listen to voicemails inline, so nothing slips through.

• Emergency alerts. Get notified the moment an on-site emergency is reported, with the details and a tap straight to the ticket.

Built for self-storage:
Lumio is purpose-built for self-storage operators. The app works alongside the Lumio platform your facilities already use, giving your team one place to handle calls and customer follow-up on the go.

Note: Lumio Storage requires a Lumio account. It is made for storage operators and their staff, not for customers renting or managing a unit.