This is review is for version 9.6.0 of the app and version 9.4.0 for the QS OS. This app is a bit disappointing on a few levels. The navigation is organized according to either function (shades, lighting etc), or location (a given room that's on a given floor). The user sometimes has to navigate through a few levels to get to things that are close. A simple improvement to the navigation would be to use the same connectivity between rooms as you have in your actual house. So say you are in the master bedroom, having a quick choice to go to master bathroom, master walk in closet, or hallway. Instead you go up a level which might be a floor which might have a bunch of areas. For a while I could add time based events in the app but that seems to have disappear in this version, and the only remaining option is to change things that were defined by the installer. It used to work to find the controller on the network in app. Now I have to add IP and login manually. The installer tools are decent. But the whole model of having all this flexibility but relying on an installer to come back and change which light circuits a given button controls feels .
Pretty weak all in all. Not sure why you have to pay for cloud control, are you guys really that hard up for cash Lutron? And your GUI is not really that sophisticated, you have had a large head start on the other guys, time to clean it up and make it nice. Intuitive is the word, my grandma should be able to use it the same way I can.
Works App now does not cause my radiora 2 to lock up as much, anymore. The need not to enter a user name and password is a bit odd though. Also, why does it ask to fix issue with networking?
Great App. Keeps getting better Great App, great service, latest features recently released with 8.0 software really complete what this app. **edited** now that the app is free it definitely deserves 5 stars. The $60/year remote access subscription is completely justifiable if all things are considered.
Updated 1/30/2016 Took away another star based on the response below. The fact is on this thread you claim port forwarding is supported and to call support for details. When you call support they tell you it is unsafe and they will not support. Also Lutron has a document on port forwarding that leaves out specific details on how to set it up. So if you have a document on your web-site that says it is supported and it does work but leaves out specific details on how to setup then Lutron is being very disingenuous. The truth is you are trying hard to get users to subscribe to a very expensive service with a lousy paid for app on top of it. And please don't come back and say it is supported until you have revised your document on port forwarding showing step-by-step on how to implement this. After a week of back and forth with Lutron they finally provided the missing details from their Remote FAQ Document on how to implement Port Forwarding. So I've revised the review here and raised from 1 Star to 4 Stars. It's too bad tech support didn't take my initial inquiry and just provide the info that I was asking for. If they had I would give them 5 stars.
Didn't work with Asus ZenFone 3 Laser, couldn't find any system, of any.house ever
Fixed an issue where some users were unable to control a manually added system.