I used this app this past weekend and it was really nice. I went to downtown Chicago and they picked up the car, parked it, and I got it back a couple days later. No hiccups, no problems. I plan on using it again next time I go to a big city.
Great idea -- terrible service, terrible execution, terrible management. They returned my car in horrible condition, and when you talk to their employees about various problems (car cleanliness, pricing, etc.) you get a different answer every time and they do zero internal coordination to respond properly. Additionally -- they are going out of business in NYC but did not tell me! The only way I found out was when I was complaining about another issue, at which point they said 'Oh yea FYI you have to find a new parking solution starting next week.'
Whenever I tried to use it, there was no one available.
Do not waste your money (unless it's a free first time use). Terribly run service...the ETA's are constantly listed 20-30min shorter than the time it will actually take you to get your car back or picked up. Customer service is slow, and unhelpful...and the app itself has all sorts of bugs. Great concept, AWFUL execution
Use LAURENCE7 for $20 credit on your first park! Amazing alternative to trying to find a spot downtown. And if you go to a bar or movie after dinner, you don't have to walk back to your car, they bring it back to you.
Use promo code Dov2 for 20$ off your first park. Great service in NYC. Extremely convenient. Use it all the time, even overnight!
✪ New Signup! (Fast and easy way to register with Luxe.)
✪ Improved user interface for Drop Points.
✪ Subscriptions! (Create and Manage them right from within the app.)
✪ Google App Invites! (Share Luxe. Park Free.)
✪ All New First Time User Experience (Guide for new users.)
✪ Available Admin Vouchers.
✪ Android Nougat support!
✪ Significantly reduced required permissions.
✪ Schedule returns up to a week in advance! (Such scheduling, wow!)
✪ Android Pay! (Replaces Google Wallet.)
The easiest way to find and pay your NYC parking tickets and traffic tickets!