GARBAGE!!! Wasted over an hour on their worthless directions. Good luck connecting a network. On to nest I guess because this is trash. And the website is an even bigger joke. Stay far far away from this product. Add network using wps. But go to website to register.... Which you can't do. What a joke. Worst product ever.
Doesn't connect to server which defeats the purpose. I called CSR first time horrible experience. Manager never called back. Called second time and CSR very nice but couldn't get it to work. Emailed support and they refused to replace the product which tells me they have little faith in their product Get something else do not waste your money
Radius does not work...defeats the purpose of buying the thermostat. This basically leaves me with a plain old programmable. Geofencing works perfectly on my wife's iPhone, though. They need to update this app!
1/9/18...It has finally stayed connected to our thermostat for more than a week. Although I am not sure on how well it is measuring usage as it doesn't seem to reflect our bill!. 10/19 Don't Bother... Doesn't work at all now... apparently for anyone! Has great capabilities...10/14.. 3 stars to 2 for failure in troubleshooting App failure and failed CSR'S, if it only actually worked! Phone connects about once an hour even though set for 5 min. So cant use lock out functions!!
Smart thermostat, Dumb app. Radious does not work anymore as I need to manually turn off and on the Away feature. Has potential though. Hopefully the devs don't give up.
Heater is set at 75 but temperature drops to 72 and the thermostat is still off. Thermostat keep go offline since the last update. And very often when using the dial on the thermostat, it just shut off that i have to pull it out and reset it. So many problems on hardware and software. When will this problem be fixed? Will this going to be fixed? Any response?
* Additional bug fixes and improvements
Tip: Did you know you can update your schedule from the app? Tap the Schedule icon to make changes.
If you run into issues, please contact support!
Use the Radio Thermostat app to control your thermostat on the go!