Like any other wirerless devices you need to work the bugs out that may be in your network. I have two diffetent therm. at two diffetent locations and one is 1100 miles away and is on battery. After a little learning I now have 99 % confidence in both units. What helped me the most was assigning both of permanent IP addresses, and making some minor security changes in the modem. The battery one I get 6 to 9 months out of the battery just make sure you have the battery on optimize. Optimize will apply your changes in the next 1 hr. Using your app will not consume your battery because it will only apply what you do on your app ind the next
App frequently drops the thermostats off your network. No obvious way to uninstall only 1 thermostat on the app. So if you have two and one is a problem, start all over with both. Original connecting of tstat and local network designed to be a pita. U cant just tell it your network info and press go.
App wouldn't let me setup thermostat, had to use an iPhone to do it (worked right away). Scheduling is a mess. Hasn't shown any usage in the metering portion. Now it shows thermostat not reachable and I can't even find it on the site, Android, or iPhone (though that last part seems to be a problem with the thermostat itself not the app)
Can't even use with my mobile phone. I have a Nexus 6P and the app will not go to the third step to select my home wifi network. Tried my wifes Nexus 5 and it did get to this step once.....but the thermostat could fully connect to the network. Tried to go through the network setup 4 more times and I cannot get to the screen to select my wifi network.
Pathetic instructions, can't connect to thermostat and Wi-Fi simultaneously
Very difficult to get connected to WiFi and to add device
* Added support for the new KONO Smart model!
* Additional bug fixes and improvements
Tip: Did you know you can update your schedule from the app? Tap the Schedule icon to make changes.
If you run into issues, please contact support!
Use the Radio Thermostat app to control your thermostat on the go!