Trenitalia

Trenitalia S.p.A

About this app

Travelling is now even simpler with the new Trenitalia App!
Buying tickets, season tickets and carnets, tracking your train's status, and checking timetables and offers are now faster and more intuitive than ever with the new Trenitalia app.
• Discover the new Home Page with the best travel offers, the “Quick Searches” section to save your most frequent routes, and all the information you need to buy your ticket quickly and easily.
• Search for trains and routes by entering specific addresses in all Italian cities: from where you are to where you want to go, in a single step and with geolocation you can instantly find trains departing from the nearest station.
• Choose your preferred payment method: Credit Card, PayPal, Apple Pay, Satispay, Amazon Pay, bank transfer, CartaFRECCIA/X-GO points, Bonuses, or Gift Cards, or register your payment method or PayPal account for one-click checkout!
• Need to anticipate or delay your journey? Discover the new feature that allows you to change your ticket time (±2 hours) in an instant.
• Get precise, real-time updates and news about your train.
• If you're a Trenitalia for Business client, switch between your personal and corporate profiles with a single tap, managing every journey quickly and seamlessly.
Enjoy your journey with the new app!

Ratings and reviews

Works really well. Search for routes and times, buy tickets. Super easy. You are also supposed to be able to cancel and change your tickets, but... The one time we got the station early, we got on an earlier train. In spite of three attempts, we could not change to the earlier route. This was also the one time we saw a conductor on multiple trips, And we got dinged 5 Euros per ticket just to change the ticket on the train. Basically because the app wouldn't allow the change.

You can't register without selecting your county of birth from a dropdown list, but that list doesn't include the United States! EDIT: It's there, but it's under S (for Stati), not U or A. This seems odd since the list uses a mixture of Italian and English names, but in any case, I've upgraded my rating. The app itself seems to work well. Will edit further after we actually take a trip.

Made our train travel much easier. If you're from the US, the US isn't in the list, you select Stati Uniti, not intuitive for USers. Once you've entered travel companions details once, they're easily added to new tickets. We only saw a ticket inspector once, they want the qr code for them to scan. To improve: if your journey has train changes, the change doesn't show on the ticket unless you open it, in the list it looks like a direct connection. We missed a connection because of this.

What’s new

Bug fixing
Purchase of City Sightseeing tours