Reply to Sam : You still do not understand. The M1 app tracks data usage and the total bundled includes both my mobile and fibre broadband data available. But the numbers excludes the data sim number from the fibre broadband and i was told that it's data available is separated from mobile plans. Misleading local data usage tracking by including the free 1GB mobile data from fibre broadband plan into it and explaining that it is exclusive from the post paid mobile data plan. Why then include it ? This cause misled info in the total data bundle and the fibre broadband SIM usage is not reflected inside the app. Worse is having an ignorant customer service who just trying to explain additional charges with wrong understanding on the situation. This is outrageous.
Mangkok never notify by sms on my DATA LIMIT! I HAVE TO PAY EXTRA! And yeah i called ur helpline n what is the excuse you gave, "No 3G or reception problem." Ya you guys problem. Way to screw me up. Star hub next then!
Your compulsory movie poster update to check our usage and bills is not right. Previous review: Great improvement! Thank you. UNFORTUNATELY, my HTC Desire S is NOW NO LONGER SUPPORTED. We should not need to buy new devices just because you upgrade your app. A huge number of your MOST LOYAL AND SENIOR CUSTOMERS who have been with you for a great many years since M1 first started(more than many others), have been left out. PLEASE DO NOT PHASE OUT YOUR OLD APP.
This apps got problem, i check my friend account i can see my friend past bills, while i check my own account and check my past bills it didnt show, they still show my friend past bills, need to fix between 2 account please thx. And is still same problem after uninstall and install back
Unable to view bills for different accounts/lines... Have reinstalled the app but prob still remains. Otherwise app is working fine. Pls rectify.
Just want to check data usage also must compulsory update! Every few weeks update app - nothing change. Super annoying!
Thank you for using My M1 App. We regularly bring you new features and improvements! Update to the latest version of the app to get them.
In this release :
· Pay your M1 Bill using eNETS via AXS app
· App version number and T&C are now found in the new “About” page
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