Binaya Dangol
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after several updates, the app at least lets me log in which is about the best thing I can say. It is still incredibly slow to load every page. Tasks still do not work correctly, it keeps showing me next year's tasks instead of today's or tomorrow's, and when you do click done, you have to manually enter all the information for the task anyway making it pointless, weight tracking is still showing me a zero, and notifications don't work.
25 people found this review helpful
11 Pets Ltd
October 12, 2023
Hi, we are really sorry for the inconvenience caused; we are working tirelessly to resolve the issues. Please send an email to support@11pets.com for specific assistance. 11 Pets is a small company working to provide solutions for the pet industry so it would greatly appreciate it if you would revisit your rating.
Amaya The PuppyDog
I am extremely frustrated, while it is my fault for saving all of my photos of my pets on an app, I'm now scrambling to download and save hundreds (which, keep in mind, you must do individually) before my free trial runs out ever since the subscription was a forced update. My photos themselves aren't loading properly either, so I can't even save some of them.
18 people found this review helpful
11 Pets Ltd
October 6, 2023
Hi there. We are really sorry for the inconvenience caused by this issue; we have now resolved it. The app is now working as usual. If you need additional support, please contact us thru email at support@11pets.com. Again, we apologise for the trouble and would greatly appreciate it if you would revisit your rating.
Michelle Legoza
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Used to love the app but not a fan of the updated version. It's clunky with too many ads/things getting in the way of what I need or am trying to do. I loved how the app used to work - it was simple and did what I needed to and had reminders for my dog's pills but that all seems to be gone. Will not be upgrading to the paid version and will instead be looking for a different app. Would not recommend.
15 people found this review helpful