Maestro Health mSAVE Mobile

WealthCare Mobile

About this app

Maestro Health mSAVE Mobile provides the following functionality with its initial release:

• Account balances and details
• Upload Claims and Submit Receipts
• Recent Transactions and Details
• View all email and SMS alerts
• Contact administrator from mobile application via email or mobile phone
• Stronger Authentication support (Picture/Passphrase, device identification and Challenge questions)
• View Profile Details
• View Dependents
• View Card Details
• View Card PIN
• Register new users directly from mobile device
• Ability to edit billing address *
• Ability to update billing address *
• Ability to report card lost stolen *
• Ability to order replacement card *
• Ability to attach provider name to newly submitted claims *
• Ability to pay provider directly from app *

*Some features may be restricted by your administrator

Ratings and reviews

I would probably give it a five-star however at times the app is absolutely useless. If I'm going to get a notification that something is required then maybe you should make the app display what is required add a readable text size. The document that it shows for what you need is so small you couldn't read it with a magnifying glass. There is no way to zoom in you're just SOL. After reading some of the other comments Maestro doesn't seem to care about the issue as it has been ongoing.

Easy to start expense claims and upload documents. The only downside is not having a Claims submenu kn the mobile app menu to review (compared to the desktop version).

Using fingerprint ID to log in NEVER works. Always says "Incorrect response from server. Try again later." Also, whenever I try to use LastPass to log in, the mSave app crashes. Having to log into the app every single time is so obnoxious, and it's exacerbated by having to open the app, unlock LastPass, have the mSave app crash, open it back up again, copy the password from the LastPass window, then paste in the password to finally log into mSave. Such a frustrating experience.

What's new

23.08.02.00 What's New
• Enable OTP authentication for participant registration.
• View HSA plan status on Accounts page.
• Ability to Transfers HSA funds to Devenir Investment.
• Various usability Improvements.