Maestro Health mSAVE Mobile

89 reviews
Content rating
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About this app

Maestro Health mSAVE Mobile provides the following functionality with its initial release:

• Account balances and details
• Upload Claims and Submit Receipts
• Recent Transactions and Details
• View all email and SMS alerts
• Contact administrator from mobile application via email or mobile phone
• Stronger Authentication support (Picture/Passphrase, device identification and Challenge questions)
• View Profile Details
• View Dependents
• View Card Details
• View Card PIN
• Register new users directly from mobile device
• Ability to edit billing address *
• Ability to update billing address *
• Ability to report card lost stolen *
• Ability to order replacement card *
• Ability to attach provider name to newly submitted claims *
• Ability to pay provider directly from app *

*Some features may be restricted by your administrator
Updated on
Jun 19, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
89 reviews
Casey W
July 14, 2020
Using fingerprint ID to log in NEVER works. Always says "Incorrect response from server. Try again later." Also, whenever I try to use LastPass to log in, the mSave app crashes. Having to log into the app every single time is so obnoxious, and it's exacerbated by having to open the app, unlock LastPass, have the mSave app crash, open it back up again, copy the password from the LastPass window, then paste in the password to finally log into mSave. Such a frustrating experience.
3 people found this review helpful
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Michele Benjamin
June 17, 2022
This company is not user friendly. My card seldom works at medical providers. I have to submit additional documentation for every use. I have not been able to submit a claim for reimbursement via the application for two weeks, I have to use a desktop computer. I've notified them, no fix date. I submitted a reimbursement for femine supplies that are covered under the Cares Act. It was denied. I spent 49 minutes on the phone with them showing them on their own website where it was covered. 0/10
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Damir Alzhanov
June 3, 2022
Unable to fill claims, very confusing system
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What's new

Ability to Change Password from Profile Screen
Addition of Completed HSA Bill Pays to Account Activity
Various Usability Improvements