Call Tracker for Bitrix24 CRM is a mobile app intended to transfer data from the smartphone into Bitrix24. It is exactly what you need if you want to record calls, track their duration, add your comments, create rules for tracking and add voice notes. It also lets you work with a separate Contact or Lead: create and edit info. The app is able to work offline and pending activities will sync automatically once the Internet connection is restored.
HOW IT WORKS
1. Get incoming or make outgoing calls on your Android smartphone. 2. Call Tracker automatically saves call information to CRM (who called, date, call duration). 3. After the call you can opt for saving the call log to your CRM or not. 3.a. You can simply set up rules for a certain contact - ‘always save’ or ‘never save’ into a CRM. 4. Done. Your call is saved to your CRM. You can also add notes (or voice notes) to the saved call.