Impex Worldwide Customer's Ord

39 reviews
Content rating
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About this app

Impex Worldwide Inc is a fully licensed NVOCC (Non-Vessel Owning Common Carrier) ocean freight forwarder with contracts from most major shipping lines and consolidators. Impex provides freight services to and from all major ports. Impex becomes an integral part of our client's export/import departments, offering custom-tailored ocean freight logistics solutions for a wide variety of cargo.

Our Strategy: To consistently deliver the best customer service with empathy to our clients.

Client Focus: We listen and partner with our clients and align our collective goals in order to exceed their expectations.

Our people: Our people are very essential. Our people are rewarded for good performance and results, taking pride in our diversity, providing opportunities for continuous growth, learning, and development.

Integrity: We serve our customers with high integrity and empathy. We never compromise on the pressures of the day.

Communication: We listen to our clients and fellow employees for suggestions, questions and clarifications in rendering our services to our clients.

Impex Worldwide Core Values & Mission Statement

Our Vision - What we aspire to be.

Customers confidently choose us first for their shipping, freight concerns and needs because we consistently understand these needs and exceed their expectations.

Our Mission - Our plan to get there.

To consistently deliver the best customer service with empathy to our customers.
To meet and exceed the customers’ expectations in all transactions.

Our CORE Values – These are the principles that guide us.

Passion for Our Customers: We create unmatched levels of loyalty through our associates by being passionately committed to our customers and all we serve.

Winning Through Teamwork: We work for the good of the company, not just an individual business or function, by freely offering help and assistance to others and seek it when needed. We provide praise and encouragement to fellow associates. Celebrate success…both individual and team.

Associate Improvement & Development: We provide an environment that inspires and motivates the best people to choose to work here…where they can reach their fullest potential. We support personal growth and achievements. We dedicate ourselves to creating an experience for all of our associates that is easy, exciting and engaging.

Commitment to Diversity: We display behaviors that clearly show respect for others. We invest the time to be exposed to different people, places, and points of view and respect the dignity and potential of everyone.

Accountability: We consistently guide and lead teams to achieve extraordinary results. We are accountable to the standards we set.

Integrity in All We Do: We demonstrate high integrity while growing & developing an organization with unquestioned levels of high integrity. We are never compromising on the pressures of the day. We openly consult with others whenever we are in doubt about the right decision or action.

Value for Our Stakeholders: We are fiscally responsible and committed to consistently deliver value for our investors.
Updated on
Mar 3, 2020

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39 reviews
Olu Dara
August 30, 2020
Terrible company and terrible app. An item of 415g (excluding packaging) cost $34.50 to ship! While trying to pay nevertheless, I was debited twice an amount unrelated to the shipping cost and the shipping cost still shows not paid. I would have stick with Shop & Ship if not that they don't ship liquid. Never again! Learn from my mistake.
1 person found this review helpful
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Iksel Xzy
July 6, 2021
I've just downloaded the app but immediately I opened it, an update pop-up comes up. I've tapped update but when it redirects to play store there's no update button. Yet it still says the same update.
6 people found this review helpful
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July 3, 2020
Please fix your app. 1. It times out in a few minutes and then you have to note the shipping information again. 2. When editing a shipment the receiver information is missing and has to be noted again as well.
3 people found this review helpful
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Bug Fixes