
Carol Golden
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I used to like this app very much. Used to use it every day. But now I have to put in my password and username and the device name EVERY! SINGLE! TIME! I! LOG! IN!!! NOT COOL!!! You made it harder to use, instead of Easier. I give you a 1 star out of 5. I was perfectly content using my PIN instead of a password. Now I have to put in my password, and send away for a pass code every time, even though the REMEMBER ME box is activated. P.S. I really hope you read all of these messages and reviews.
3 people found this review helpful

Seraphina Akosua
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Stupid STUPID STUPID STUPID! I cant put in a "correct new password" because I don't "meet the requirements" no matter what I do. Sure you guys wanted to up your security but the way it has to be is absolutely and utterly stupid and complicated. If I want to find out what's in my bank account I'll just try it on my computer and if I can't do it there, that's ok I'll be calling the bank to switch banks soon anyway >:(
7 people found this review helpful
Maine Savings
July 21, 2021
Seraphina, please call our Member Service Center for assistance. We are assisting our members quickly and getting them through the initial registration process in just a few minutes. We have had very positive feedback from other members initially apprehensive of the change saying the new experience has exceeded their expectations.

Kris Lovley
I like the new set up once I get into the app. When I can get into it. Every time I try to log on, I'm required to get the verification code sent to me via text and haven't gotten the text or emails. So I'm currently not being aloud in my account because the update isn't sending the verification code. Can we get this issue taken care of?
5 people found this review helpful