What a joke! Great concept for a mobile banking platform, but can't get their app together even after several months of telling people they're working on it. Was told December, then late January, now '1st quarter 2017'... Nope, no thanks. Tired of waiting. Want a mobile bank that actually delivers? I recommend CapitalOne 360. Excellent apps that work on every device I have and excellent customer service.
Good alternative So far so good. My first purchase failed because the card was "disabled" but it was easily fixed by turning it on through the app. Wish you didnt have to have direct deposit. 500 a month depsosited should give ALL free atms regardless if it came direct from my employer.
App sucks, but hopefully the banking itself is better! Hoping for the best, but so far the app is bad...I opened an account yest & that process was great on the website..i tried it on the app & everytime I got to taking a pic of my ID & the process would start over! 3x I started over! I almost quit ,but didn't. I'm hoping that was a good decision. Now if I try & use the app 1/2 the time it fails to load & often if it does it crashes. Addition! I like the card "locking" feature offered, but 2xs now I have gone 2 "unlock" & the app was down!!
Keeps crashing Everytime I try to deposit a check it crashes multiple times before I succeed. That's if I don't just give up and take a picture send it to my computer and upload it that way.
5 months now that this app has not worked on 7.0 or 7.1. I got a 25$ Amazon gift card for my troubles which is nice of them, however I'd like my mobile banking app to work for my bank which is a mobile based bank.... The browser version sucks on the phone by the way. Can't scroll at all. I don't understand why a tech based bank is having so many issues that it can't fix the issue in 5 months... Customer service is great but I chose this bank because it was mobile, low cost and easy to use.. none apply now.
Love the bank but not the app While the app is easy to use it feels outdated and slow. Needed is a fingerprint reader and other usability improvements. The one thing the bank itself needs is a "set aside" account instead of just a savings. Sub accounts would be nice as well.
- General Updates
- UI Enhancements
- External Transfer Payments
- Money Manager
- Stop Checks
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