Very unhelpful This is by far the worst way to keep track of your accounts. Highly inaccurate and quite often doesn't even load. If your a capital bank customer your better off keeping track of your account yourself on paper. Don't waste your time or memory to download this app. It will only make you frustrated because it never has the right balance.
Ridiculous I don't understand where the old app went wrong for them to come out with a completely new app?? I followed the directions and instructions on how to download and access the new app. When I open the new app it states, error please check connection to server, then it closes out. My internet connection is working properly and I have uninstalled and reinstalled the new app over 5 times to see if it would finally work. Only to be let down once again and again.
Please fix this! I have become heavily dependent on paying my bills through this app. The bill pay is a mess. It was set up so I could look at what I did last month and send the New payment which was convenient. Now, it will not even load my payees. Also, I got a new phone and am now completely locked out because my phone number will not load to send my codes. Very frustrating,
Cannot login I get as far as entering my social, birth date and zip and it kicks me out. It says invalid username or password. I spent 30 minutes on hold, and another 20 minutes with a very patient CSR, just to be told I'll just have to try later. I need access to my account now. Who rolls out a useless app like this?! USELESS. Update: Finally got mine working. App does what it's advertised to do. The only problem is that I have to force stop the app to open it every time.
Not a good upgrade This upgrade is awful. It is supposed to be more advanced and give you more options than before, but now I cannot even transfer money between my two accounts. I keep getting an error message to contact my local branch for assistance. That defeats the purpose of mobile banking doesn't it?? I used to be able to transfer money all the time. What gives? Go back to the old version, or fix this one please!
Would give zero if I could Why, why, why. Wtf this is without a doubt the biggest POS ever made. Really crapitol bank. Why change what is working. Update... don't know who or what was done but hats off for doing it. After about what seems an eternity this app works. Should have worked out of the gate. Don't know if the problem was pencil peddlers pushing for release to early, or incompetent IT. But that frakup should not have happened, glad it has been fixed "for now". I give two more stars for getting it to work.
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Capital Mobile, Capital Bank of Jordan,كابيتال بنك, بنك المال, كابيتال موبايل