Very unhelpful This is by far the worst way to keep track of your accounts. Highly inaccurate and quite often doesn't even load. If your a capital bank customer your better off keeping track of your account yourself on paper. Don't waste your time or memory to download this app. It will only make you frustrated because it never has the right balance.
Ridiculous I don't understand where the old app went wrong for them to come out with a completely new app?? I followed the directions and instructions on how to download and access the new app. When I open the new app it states, error please check connection to server, then it closes out. My internet connection is working properly and I have uninstalled and reinstalled the new app over 5 times to see if it would finally work. Only to be let down once again and again.
There is no reason that an online banking app should be this bad. I don't have enough time to list out all of the problems but every time I log on to do anything, I end up quiting and waiting until I'm in front of my laptop. Even then, the online banking is not user friendly. I will soon be switching banks. We live in a day and time where online banking is a must and I need a reliable way to conduct my financial affairs online. This is not it.
Would give zero if I could Why, why, why. Wtf this is without a doubt the biggest POS ever made. Really crapitol bank. Why change what is working. Update... don't know who or what was done but hats off for doing it. After about what seems an eternity this app works. Should have worked out of the gate. Don't know if the problem was pencil peddlers pushing for release to early, or incompetent IT. But that frakup should not have happened, glad it has been fixed "for now". I give two more stars for getting it to work.
Please fix this! I have become heavily dependent on paying my bills through this app. The bill pay is a mess. It was set up so I could look at what I did last month and send the New payment which was convenient. Now, it will not even load my payees. Also, I got a new phone and am now completely locked out because my phone number will not load to send my codes. Very frustrating,
As bad as their new website Its bad enough they took away the old website which while not being "pretty" was very useful, and could you know, actually do math. This app and the new website are absolutely worthless, and are now glorified balance checkers. Which is hard to do when it even works, since no running balance, incorrect amounts, odd color code and no calculator to boot. I have to constantly keep calculating my actual balance on paper. Moronic. This bank has been nosediving this year, and im very close to just switching banks.
Simple is fee-free online banking that helps you easily budget and save.
SIB Mirror+: The next generation digital banking app from South Indian Bank