Very unhelpful This is by far the worst way to keep track of your accounts. Highly inaccurate and quite often doesn't even load. If your a capital bank customer your better off keeping track of your account yourself on paper. Don't waste your time or memory to download this app. It will only make you frustrated because it never has the right balance.
Ridiculous I don't understand where the old app went wrong for them to come out with a completely new app?? I followed the directions and instructions on how to download and access the new app. When I open the new app it states, error please check connection to server, then it closes out. My internet connection is working properly and I have uninstalled and reinstalled the new app over 5 times to see if it would finally work. Only to be let down once again and again.
There is no reason that an online banking app should be this bad. I don't have enough time to list out all of the problems but every time I log on to do anything, I end up quiting and waiting until I'm in front of my laptop. Even then, the online banking is not user friendly. I will soon be switching banks. We live in a day and time where online banking is a must and I need a reliable way to conduct my financial affairs online. This is not it.
Please fix this! I have become heavily dependent on paying my bills through this app. The bill pay is a mess. It was set up so I could look at what I did last month and send the New payment which was convenient. Now, it will not even load my payees. Also, I got a new phone and am now completely locked out because my phone number will not load to send my codes. Very frustrating,
As bad as their new website Its bad enough they took away the old website which while not being "pretty" was very useful, and could you know, actually do math. This app and the new website are absolutely worthless, and are now glorified balance checkers. Which is hard to do when it even works, since no running balance, incorrect amounts, odd color code and no calculator to boot. I have to constantly keep calculating my actual balance on paper. Moronic. This bank has been nosediving this year, and im very close to just switching banks.
Cannot login I get as far as entering my social, birth date and zip and it kicks me out. It says invalid username or password. I spent 30 minutes on hold, and another 20 minutes with a very patient CSR, just to be told I'll just have to try later. I need access to my account now. Who rolls out a useless app like this?! USELESS. Update: Finally got mine working. App does what it's advertised to do. The only problem is that I have to force stop the app to open it every time.
Tap and pay with your phone, get instant notifications, and lock your cards.
Capital Mobile, Capital Bank of Jordan,كابيتال بنك, بنك المال, كابيتال موبايل